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Customer Service Officer (Night Shift)Cityu Veterinary Medical Centre
Customer Service Officer (Night Shift)Cityu Veterinary Medical Centre

Job Highlights

  • Handle reception duties
  • Experience in customer service industry
  • Customer-oriented,excellent communication skill

Job Description

 Job Descriptions

  • Handle duties at the medical center reception, including but not limited to greeting patients, appointment booking, patients’ registration.
  • Perform cashier duties, handle cash payment and credit card transaction
  • Answer clients’ inquiry in a professional manner
  • Proactively provide feedback to supervisor on improving customers service level
  • Cooperate with other teams and team members to ensure timely resolution of customer requests and problems
  • Provide administrative and clerical support to the team
  • Carry out other duties as assigned by Supervisor

 

Requirements

  • F.6 or DSE graduate;
  • 1 to 2 years experience in customer service industry
  • Willing to work in rotating shift roster over a 24/7 period
  • Good command of spoken English and Chinese
  • Customer-oriented with excellent communication skills
  • Positive attitude, able to work under pressure
  • Able to work in a team environment as well as independently
  • Proficiency in MS Office applications (Excel, PowerPoint and Words)

Interested candidates, please click "Apply Now" to send us your resume with expected salary.

CityU VMC is an Equal Opportunities Employer.  Personal data provided by job applicant will be treated in strict confidence and used for recruitment related purpose only.

Additional Information

Career Level
Entry Level
Qualification
Not Specified
Years of Experience
Not Specified
Employment Type
Contract, Full Time, Permanent
Benefits
Dental insurance, Five-day work week, Life insurance, Medical insurance, Overtime pay, Performance bonus

Company Overview

Owned by City University of Hong Kong, CityU Veterinary Medical Centre (CVMC) is a full service veterinary clinic established for over 32 years and located in Sham Shui Po with 170 employees. Due to our continuous and rapid expansion, we are currently looking for talents to join our team

We offer 5-day work, attractive remuneration package with medical & dental insurance and other fringe benefits.

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