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Customer Service OfficerShinetown Telecommunication Limited
Customer Service OfficerShinetown Telecommunication Limited

Job Highlights

  • F.5 or above
  • 1 year of relevant working experience
  • No sales is required

Job Description

Job Duties

  • Provide customer service support and general clerical duties
  • Handle local and overseas customer’s inquiries and feedback via telephone, email, Facebook, Whatsapp, Wechat, etc in a timely and professional manner
  • Ensure the best solution and service to be provided to customer


  • F.5 or above with minimum 1 year of relevant working experience
  • Customer-oriented and good communication skills
  • Good command of spoken and written Cantonese, English & Mandarin
  • Self-motivated, responsible and work independently
  • Good co-ordination and follow up actions with related departments
  • Hands-on PC experience in MS Word, Excel
  • Knowledge in Social Media (Facebook, Whatsapp, Wechat,etc)
  • No sales is required
  • Shift work (09:00-18:00 / 15:00-23:00) is required

Successful candidate will be offered an attractive remuneration package. Interested parties please send your full resume with salary expected by clicking "Apply Now" . We are an equal opportunity employer. All unsuccessful applications will be deleted in one month.

Personal data will be used for recruitment purpose only.

Additional Information

Career Level
Entry Level
School Certificate
Years of Experience
1 year
Employment Type
Full Time, Permanent

Company Overview

Shinetown Telecom is a vibrant and dynamic international telecom company. With licences to operate in Hong Kong, Singapore, Taiwan and Australia, the Shinetown Group is now one of the fastest growing regional carriers, having connected to more than 200 international telecom carrier partners worldwide. Forging ahead, the Shinetown Group will continue to deploy the stat-of-the-art communication technologies, while recruiting and retaining a dedicated and talented team to provide the most innovative telecommunications services with unrivalled quality to our valued customers. We are now looking for talented candidates who give their best and strive for personal growth and professional development to fill the following post.

Additional Company Information

Benefits & Others
Education allowance, Life insurance, Medical insurance, Performance bonus