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Customer Service Officer (No selling involved, No shifting, 5-day work week)AIG Insurance Hong Kong Limited
Customer Service Officer (No selling involved, No shifting, 5-day work week)AIG Insurance Hong Kong Limited

Job Highlights

  • Passed IIQE Paper 1 & 2 would be highly preferred
  • Experience in CS preferred.Welcome fresh graduates
  • 5-day work, competitive remuneration package

Job Description

Who we are

Join 65,000 AIG colleagues who work together every day to make a difference around the world. Our employees exemplify our values of diversity, inclusion, and global citizenship – and in return, we offer world-class opportunities that lead to exciting careers across a broad range of disciplines. Discover who you can become at AIG.

Your contribution at AIG

  • Answering customer enquiries and complaints by phone and email
  • Providing accurate product/marketing/service information to clients
  • Taking orders and providing after sales service
  • Maintaining a professional and good image to customers on providing business services
  • No shifting is required and 5 days’ work week

What we are looking for

  • Higher diploma degree or above, with 2 years experiences in Call Centre/Customer Service/Sales Support would be preferred. Fresh graduates are also welcome
  • Passed IIQE Paper 1 & 2 will be an advantage
  • Strong communication skills in English, Cantonese; ability to speak in Putonghua will be an advantage
  • Excellent written manners in both English and Chinese
  • PC literate and able to type fast.  
  • Able to work independently, as well as, be a team player
  • Detail-oriented and excellent time management with the ability to prioritize issues, support multiple tasks and be responsive
  • Self-motivated, eager to learn, responsible and patient


Additional Information

Career Level
Not Specified
Not Specified
Years of Experience
Not Specified
Employment Type
Full Time, Permanent

Company Overview

American International Group, Inc. (AIG) is a leading global insurance organization. Founded in 1919, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement products, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

Join our Talent Network at  Additional information about AIG can be found at and http:// | YouTube: | Twitter: @AIGinsurance | LinkedIn: These references with additional information about AIG have been provided as a convenience, and the information contained on such websites is not incorporated by reference into this press release.

Additional Company Information

Benefits & Others
Dental insurance, Five-day work week, Life insurance, Medical insurance, Overtime pay, Performance bonus

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