Eastern Commerce Hong Kong Co., Ltd.

Customer Service Officer

Eastern Commerce Hong Kong Co., Ltd.
Salary negotiable
Posted on 28 Sep 2020

Customer Service Officer

Eastern Commerce Hong Kong Co., Ltd.

Job Highlights

  • Join our dynamic team.
  • Can acquire online commerce skill.
  • We offer you wide Asian markets exposure.

Job Description

Company Overview:

We are a recently established social e-commerce company under Taiwan-listed company Eastern Multimedia Group, the largest e-commerce and media company with over US$900M annual revenue in Taiwan. Our brand is ecKare with a mission to expand online commerce of skincare, beauty care and health supplements, through innovative B2B2C marketing channels in Asia, including HK, China & other SEA countries.

Website: https://shop.eckare.com.hk/zh

Requirements:

  • Grade E/Level 2 or above in English and Chinese in HKCEE/DSE
  • 2 years customer service experience
  • Process knowledge and experience in CRM datamining and outbound telemarketing
  • Proficiency in spoken and written English, Mandarin and Cantonese.
  • Proficiency in Microsoft office software including outlook, excel, word, powerpoint and Chinese word processing
  • Sincere, active, open to new idea, patient, detail-minded and able to work independently

Roles & Duties:

  • Working hour 12:00 p.m. – 9:00 p.m.
  • Handle inbound and outbound customers via multi-channels including phone, mobile App, email, social media, instant messaging, face-to-face to meet customer request and company objective.
  • Assist the Manager in project work, including marketing, sales support and administration.

 Job Highlights:

  • Prospective career progression. We are a fast growth business with very strong parent company support. Joining our fresh Asian operation will take you to a world-class learning journey and unparalleled exposure.
  • Salary: Negotiable.
  • We offer attractive remuneration, fringe benefits, discretionary bonus to the qualified candidate. 

Apply:

Interested parties, please send your CV with expected salary and availability by clicking "Apply Now".

All information provided will be treated in strict confidence and used solely for the recruitment purposes.

Additional Information

Career Level
Middle
Qualification
School Certificate
Years of Experience
2 years
Job Type
Full Time

Company Overview

Company Overview:

We are a recently established social e-commerce company under Taiwan-listed company Eastern Multimedia Group, the largest e-commerce and media company with over US$900M annual revenue in Taiwan. Our brand is ecKare with a mission to expand online commerce of skincare, beauty care and health supplements, through innovative B2B2C marketing channels in Asia, including HK, China & other SEA countries.

Website: https://shop.eckare.com.hk/zh

Additional Company Information

Benefits & Others
Five-day work week, Medical insurance