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Customer Service Officer / Senior Customer Service Officer – Tuen MunCrown Wine Cellars Limited
Customer Service Officer / Senior Customer Service Officer – Tuen MunCrown Wine Cellars Limited
Job Highlights
  • Handle customer enquiries and complaints
  • to maintain high level of customer satisfaction
  • Follow up customer orders
Job Description

You will be responsible for:

 

Job Description:

  

  • Handle customer enquiries and complaints to maintain high level of customer satisfaction
  • Follow up customer orders
  • General clerical tasks and reception duties
  • Office Administration
  • Filing systems and ad hoc issues as requested
  • Handling of special assignment

 

Job Requirements:

 

  •  Form 7 / DSE graduate or above
  • Well-organized, responsible, self-motivated, energetic with a pleasant personality and attention to detail
  • Strong communication skills
  • Willingness to learn
  • Good communication skills with fluent Cantonese, good English and Mandarin language
  • Good knowledge of computers for MS Word and Excel
  • Relevant training and experience would be an advantage
  • The ability to thrive in a high-pressure work environment
  • Adaptable nature
  • Immediate available is preferred 

We offer a competitive remuneration package including medical coverage within a stable and internationally respected company. Additional job training and courses will be also be offered.

 

(All information received will be kept in strict confidence and only for employment-related purposes.)

Additional Information
Career Level
Entry Level
Qualification
School Certificate
Years of Experience
1 year
Employment Type
Full Time
Benefits
Life insurance, Medical insurance, Performance bonus
Company details

Crown Wine Cellars is an exclusive Private Members’ Club and Wine Cellar Facility with offices located both in Shouson Hill, Hong Kong Island and Tuen Mun