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Customer Service Officer (Account Service) - SME Banking (Contract)TalentQuest HR Limited
Customer Service Officer (Account Service) - SME Banking (Contract)TalentQuest HR Limited
Job Highlights
  • SME Banking
  • Customer Service
  • Welcome Branch Counter/Teller To Apply
Job Description

One of the leading bank in Hong Kong are looking for qualified candidate to join their SME banking team as "customer service officer":

 

Responsibilities

- Handle and follow up customers for various SME banking services (e.g. account maintenance) and related enquiries

- Provide accurate and quality customer service to meet bank service standard.

- Attend to enquiries via info-mail and handle client complaints when required.

- Assist in preparing other admin related documents and record keeping

 

Requirement:

- Bank frontline (e.g. counter/teller) customer service experience is preferable. Having another financial institution (e.g. securities) frontline customer service experience is welcome.

- Knowledge on SME/Corp account work flow would be an definite advantage.

- Good interpersonal and communication skills.

- Proficient in MS Office & PC applications.
 

- Good team player and willing to take up ad-hoc tasks.

- Good service orientation and attentive to details.

- Good command of English, Cantonese & Mandarin.

 

Candidates who have good performance will be consider to be permanent employees.

Additional Information
Years of Experience
1 year
Employment Type
Contract, Full Time
Benefits
Five-day work week