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Customer Service Officer (Airline) *Welcome Fresh Graduates*ADECCO
  • Others
  • HK$14,000 - 20,000 /month (negotiable)
  • Posted on 26 Mar 2019
Customer Service Officer (Airline) *Welcome Fresh Graduates*ADECCO
Job Highlights
  • 5-day, Career progression opportunity
  • Airline, Tourism, Ticketing, Reservation
  • Fixed salary, Bonus and Incentive
Job Description

 Job Description

  • Report to Customer Service Supervisor
  • Answer customers’ enquiries through inbound calls such as ticket booking & reservation
  • Handle and follow up feedback and complaints from customers
  • Promote and cross-sell company products/services
  • Maintain an accurate database of customer information
  • Work closely with other departments in order to complete service satisfactorily

Job Requirement

  • Higher Diploma or above
  • Minimum 1 year relevant customer service experience
  • Knowledge in MS Office including MS Word and Excel
  • Good command of both written and spoken English, Cantonese and Mandarin
  • Able to handle work pressure, demonstrate good ability to provide stable and accurate service
  • Cheerful personality with good interpersonal and communication skills
  • Fresh graduates will also be considered


Job Offer

  • 5-day work week
  • Performance Bonus
  • Attractive salary package with medical coverage
  • Comprehensive and structured training
  • Career progression opportunity
  • Staff discounts


Interested parties, please CLICK HERE to apply online. Please note that only short listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

Additional Information
Years of Experience
1 year
Employment Type
Full Time, Permanent
Dental insurance, Education allowance, Five-day work week, Flexible working hours, Life insurance, Medical insurance, Performance bonus
Company Website
Company details

Adecco is a leading human resource solutions company in Hong Kong with general staffing and specialties division. Our comprehensive range of services includes temporary & contract staffing, permanent recruitment, outsourcing, executive search, leadership development, career management & outplacement services.



Our client is a leading aviation company with well-established client base. They are looking to hire a Customer Service Officer to provide support to their Team. They will provide excellent remuneration package and promising career path for new joiners.