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Customer Service Representative - Fresh Graduate Welcomed 15kPage Personnel
  • Others
  • HK$14,000 - 35,000 /month (negotiable)
  • Posted on 14 Mar 2019
Customer Service Representative - Fresh Graduate Welcomed 15kPage Personnel
Job Highlights
  • Excellent exposure in Customer Service
  • Empowering the Community by Customer Service
  • Educating for Tomorrow
Job Description

Be energetic and reliable professionals to join the Distribution Call Centre team. Successful candidates will be responsible for handling agent's and broker's enquiries and requests in a timely and professional manner; with a customer-orientated mindset

Client Details

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Description

  • Respond to agent enquiries and requests on MPF/Individual Financial Products administration via phone and email
  • Cooperate with other teams and team members to ensure timely resolution of customer requests and problems

  • Keep accurate records of request and resolution and ensure assigned jobs are completed within the standard service time with good quality

  • Resolve complex cases and complaints arising from work
  • Ensure accuracy and compliance of all requests to be completed within the preset time limits and up to good quality standards

Profile

  • F.7 / diploma holder with customer service experience in life insurance industry will also be considered

  • LOMA qualifications are well-regarded

  • Excellent service attitude and follow through on commitments to customers
  • Quick learner with strong analytically and problem-solving skills

Job Offer

  • Leave entitlements e.g. annual vacation, sick, marriage, compassionate, maternity, paternity leave etc.
  • Staff activities, e.g. annual outing, parties and celebrations
  • Wellness programs for staff
  • Dental benefit

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Hailey Chan on +852 2258 3537

Additional Information
Years of Experience
N/A
Employment Type
Full Time, Permanent
Company details
In 2010, Page Personnel was launched in Hong Kong, complementing the Michael Page offering. Recruiting across the full range of junior roles, we join an international network of Page Personnel offices. As part of the Page Group, we are able to leverage on over 30 years of international recruitment experience and expertise. This has enabled us to deliver the results that you want - the best employees available quickly and with minimum fuss.

So if you're looking to take your career to the next level, visit www.pagepersonnel.com.hk