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Customer Service RepresentativeCarlsberg Hong Kong Ltd
Customer Service RepresentativeCarlsberg Hong Kong Ltd
Job Highlights
  • F.5 or above
  • Excellent telephone manner with mature attribute
  • Willing to work on night shift and public holiday
Job Description

Major Responsibilities: 

 

Reporting to the Customer Service Supervisor, the prime responsibilities for this position include, but not limited to:

  • Sales order processing and follow up through outbound and inbound calls
  • Handle customer’s enquires/complaint by telephone and email
  • Maintain and develop good relationship between customer and sales team
  • Accurately input sales order & data
  • Promote Company’s products

Working Hour: (a) 10:30 – 19:30 / (b) 14:00 – 23:00

[8 working hours per day from Monday to Saturday and shift changes every 2 months]

 

 

Job Requirements:

  • F.5 or above
  • 1 year or above customer services experience
  • Excellent telephone manner with mature and pleasant attributes
  • Customer-oriented with good problem solving and communication skills
  • Self-motivated with positive attitude and strong mindset to drive results and achieve target
  • Fluent in Cantonese (good spoken English is an advantage)
  • Willing to work on night shift and public holiday (if needed)
  • Proficient in PC applications including Word and Excel processing
  • Experience in 'SAP' software is an advantage

 

  

Carlsberg offers competitive salary & benefit such as double pay, medical & dental coverage and free beer to successful candidate. We also organize various social recreation activities and employee training and development programs for our team members to join.


 

Welcome to visit our company website http://www.carlsberg.com.hk/ for more information about Carlsberg.


 

Personal data collected will be treated in strictest confidence and only for recruitment purpose. Applicants who are not contacted within 2 months may consider their applications unsuccessful. Carlsberg will retain their applications for a maximum of one year and may refer suitable applicants to other vacancies within the company.

 

Personal data collected will be treated in strictest confidence and only for recruitment purpose. Applicants who are not contacted within 2 months may consider their applications unsuccessful. Carlsberg will retain their applications for a maximum of one year and may refer suitable applicants to other vacancies within the company.

Additional Information
Years of Experience
1 year
Employment Type
Full Time, Permanent
Benefits
Dental insurance, Double pay, Life insurance, Medical insurance, Performance bonus
Company details

Carlsberg Hong Kong Limited

The Carlsberg Group is one of the leading brewery groups in the world, with a large portfolio of beer and other beverage brands. Our flagship brand – Carlsberg – is one of the best known beer brands in the world. More than 41,000 people work for Carlsberg group, and our products are sold in more than 150 markets.

At Carlsberg, we thirst for Great People, Great Brands & Great Moments. We never settle where we are, but always thirst for the better. We don’t stop at brewing great beer. We also brew a greater future – for our consumers & customers, our community & our people. This passion will continue to burn & forever keep us thirsty. Now, we are inviting genuine, dynamic, passionate & professional talents to join the Carlsberg Hong Kong’s family in this ambitious journey.