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Customer Service Representative (Profit Sharing + Attractive Benefit)USANA Hong Kong Ltd
Customer Service Representative (Profit Sharing + Attractive Benefit)USANA Hong Kong Ltd
Job Highlights
  • F 5 or above
  • 1 year of customer service experience
  • Responsible for services counter operations
Job Description

Responsibilities

  • Daily administration of customer services function;
  • Responsible for services counter to handle customers’ enquiries in providing solutions and advice to customers in person;
  • Handle customer complaints in a timely and professional manner;
  • Maintain utmost customer services relationship. 

Requirements

  • F 5 or above;
  • A minimum 1 year of customer service experience, with hotline experience is an added advantage;
  • Good PC knowledge;
  • Good command of English, Cantonese and Putonghua;
  • Able to work under pressure, patient with positive attitude and good communication skills;
  • Willingness to work on shifts, Monday to Friday (working hours: 11:45a.m.- 9:15p.m.; or 12:45p.m. - 9:15p.m.) and on alternate Saturday (working hours: 11:45a.m. - 5:15p.m.). 

Competitive salary package will be offered to the right candidate. Should you have the required skills and working experience and are serious about your career, please apply immediately with full career details, stating your current and expected salary in a Word or PDF format.

(Only shortlisted candidates will be notified)

Additional Information
Career Level
Entry Level
Qualification
School Certificate
Years of Experience
1 year
Employment Type
Full Time, Permanent
Benefits
Double pay, Education allowance, Life insurance, Medical insurance, Performance bonus
Company details

 

At USANA, Everything We Do Helps You Love Life and Live It.

 

We've been around a while. We've done some amazing things. We've climbed to the top of the nutritional supplement industry, touching millions of lives along the way. Founded in 1992 by Dr. Myron Wentz, USANA Health Sciences is a U.S.-based company that manufactures high-quality supplements, personal care, energy, and weight-management products in our FDA-registered facility in Salt Lake City, Utah.

 

USANA is committed to making the highest quality products without compromise. That's why we use only the purest ingredients, stringent quality control, and a manufacturing process that's second-to-none. After all, at USANA we make more than just nutritionals––we help others create their #USANAlifestyle. And we are able to do that with teams of incredible employees based around the world.  

 

USANA employees do more than work for our company­––we embody the culture, and we live our company values: Excellence, Integrity, Health, and Community. We are committed to doing whatever it takes to ensure USANA direct-selling Associates and Preferred Customers are supplied with whatever they need to become successful.