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Customer Service Representative / Officer (Cashier)AXA Hong Kong
Customer Service Representative / Officer (Cashier)AXA Hong Kong

Job Highlights

  • Service Centre / Insurance / Cashier
  • Customer service / claims / enquiry
  • No.1 Global Insurance Brand

Job Description


  • Handle payment data input in system and payment data checking
  • Handle Premium receipt checking and delivery
  • Ensure the efficiency and effectiveness of daily operation in cashier service
  • Perform daily counter service to internal and external customer
  • Assist supervisor to complete daily activities at cashier office with turnaround time
  • Ensure quality service incl. ARA provided to external and internal customer


  • Form 5 or above, preferably with professional insurance qualification
  • At least 2 years relevant working experience in insurance industry
  • Good service mindset and problem solving skills
  • Good interpersonal and communication skills
  • Self-motivated, detail-oriented and positive
  • Good command of both spoken and written English and Chinese
  • Good PC skills

Additional Information

Career Level
Entry Level
Years of Experience
Employment Type
Full Time, Permanent

Company Overview

AXA Hong Kong, a member of the AXA Group, prides itself of serving over 1 million customers in Hong Kong and Macau. Besides being one of the largest health protection providers in Hong Kong, it is also the number 1 General Insurance provider1 and a market leader in motor insurance.

AXA Hong Kong is committed to helping its customers achieve stability and prosperity through providing a comprehensive range of life, health, property and casualty protection, as well as wealth management and retirement solutions.
We believe it is our inherent responsibility to support the communities we operate in, hence creating a sustainable business via constant and considerable contribution in the dimensions of health, environment and the community.

AXA is an equal opportunity employer. We are committed to promote Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximize their personal potential.

1Based on 2013 Office of the Commissioner of Insurance market share statistics

Additional Company Information

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