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AXA Hong Kong

Customer Service Representative / Officer (Cashier)

AXA Hong Kong
Salary provided
Posted on 20 Jan 2020

Customer Service Representative / Officer (Cashier)

AXA Hong Kong

Job Highlights

  • Service Centre / Insurance / Cashier
  • Customer service / claims / enquiry
  • No.1 Global Insurance Brand

Job Description


  • Handle payment data input in system and payment data checking
  • Handle Premium receipt checking and delivery
  • Ensure the efficiency and effectiveness of daily operation in cashier service
  • Perform daily counter service to internal and external customer
  • Assist supervisor to complete daily activities at cashier office with turnaround time
  • Ensure quality service incl. ARA provided to external and internal customer



  • Form 5 or above, preferably with professional insurance qualification
  • At least 2 years relevant working experience in insurance industry
  • Good service mindset and problem solving skills
  • Good interpersonal and communication skills
  • Self-motivated, detail-oriented and positive
  • Good command of both spoken and written English and Chinese
  • Good PC skills

Additional Information

Career Level
Entry Level
Years of Experience
Employment Type
Full Time, Permanent

Company Overview

AXA Hong Kong and Macau, a member of the AXA Group, prides itself on serving over 1.3 million customers [1] in the region. In addition to being the #1 global Property & Casualty commercial lines insurer[2], we are also one of the largest health protection providers in Hong Kong and Macau.


‘Empowering people to live a better life’ is the goal of AXA Hong Kong and Macau, which is reflected in everything we do. We are one of the most diversified insurers, providing a full range of coverage for individual and commercial customers. We offer all-round, integrated solutions across Life, Health and Property & Casualty to address all their insurance needs.


AXA is an equal opportunity employer. We are committed to promote Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximize their personal potential.


[1] Including customers of AXA China Region Insurance Company Limited, AXA China Region Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability), and AXA General Insurance Hong Kong Limited

[2] AXA Corporate Solutions, AXA Matrix Risk Consultants, AXA Insurance Company, and AXA Art with AXA XL’s insurance and reinsurance operations combined

Additional Company Information

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