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Customer Service Specialist (Full time) Call Centre/ CS/ Hotline HKD16-18K + monthly bonus $1.5-2KMake The Right Call
  • Sai Ying Pun
  • Base salary + high commission
  • Posted on 21 Oct 2019
Customer Service Specialist (Full time) Call Centre/ CS/ Hotline HKD16-18K + monthly bonus $1.5-2KMake The Right Call

Job Highlights

  • Monthly Performance Bonus (up to $2K)
  • location is Shek Tong Tsui, 3 mins walk from HKU
  • Mon to Fri no shift required; on-job training

Job Description

  • Customer Service Specialist  (Full-time) HKD16-18K + Monthly Bonus ($1.5 - $2K/month)

客戶服務專家  (全職)  HKD  16-18K +每月獎金高達$ 2K


  • Handle customers' enquiry and complaints via telephone/ email 
  • 通過電話及電郵處理客戶諮詢
  • Build and maintain good relationship with customers 
  • 與客戶建立並保持良好的關係
  • Establish and maintain good relationship with customers 
  • 與客戶建立並保持良好的關係
  • Provide administravtive and clerical supports
  • 提供行政和文書協助
  • Handle ad hoc assignments and other duties as required
  • 需要處理臨時任務和其他職責


  • No experience required, as we provide full training
  • 無需經驗,我們提供全面培訓
  • Results driven, able to work independently and under pressure
  • 注重成果,能夠獨立工作並在壓力下工作
  • Excellent communication skills, in Cantonese, Mandarin and English, Chinese word processing
  • 良好的溝通能力,粵語,普通話和英語,中文文字處理
  • Monday to Friday, no shift required 
  • 週一至週五,無需輪班工作
  • Fresh graduate with excellent positive attitudes will be considered
  • 將考慮具有出色積極態度的新畢業生
  • Location: Shek Tong  Tsui , 3 mins walking from HKU Station
  • 位於石塘咀,從大學站步行三分鐘

We offer:

  • Attractive basic salary with monthly bonus
  • Comprehensive training with pay
  • Marriage leave
  • Maternity leave/ Paternity leave
  • Career development opportunities
  • Medical coverage
  • Quarterly Fun Day Programs
  • Annual Staff Recognition Program
  • Flexible working hours


To learn more about Make The Right Call, please visit us at


MAKE THE RIGHT CALL is an equal opportunity employer and welcome applications from all qualified candidates.  All application will be treated in strict and confidence and used for recruitment purpose only.



Additional Information

Career Level
Entry Level
Not Specified
Years of Experience
Not Specified
Employment Type
Full Time

Company Overview



加入我們MAKE THE RIGHT CALL的團隊,如果你......

- believe you can do a great job and wants to be recognized


- want to start a career in the Service Industry


- are aiming to become a future Leader in the Service industry 


MAKE THE RIGHT CALL is the right place to start your career. With more than 10 years of Call Centre Experience for Global Brands we offer our staffs a Vibrant, Energetic, Productive and Fun environment where they can build a career.

MAKE THE RIGHT CALL是開始職業生涯的最佳場所。憑藉超過10年的全球客聯絡中心體驗,我們為員工提供熱情洋溢,充滿活力,富有成效和樂趣的環境,以便他們建立起自己的職業生涯。

With more than 15 languages at our Call Centre, we currently provide services to Global brands in the Automobile, Skincare, Cosmetic, e-Commerce, Publishers, NGOs & Public Utilities.


We are now expanding our Hong Kong operations and looking for additional candidates with strong passion and commitment to success to fill the following positions:


Additional Company Information

Benefits & Others
Five-day work week, Performance bonus