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Customer Service Specialist / Representative - Toys & Hardlines (Job Code: 03573)TUV SUD Hong Kong Limited
Customer Service Specialist / Representative - Toys & Hardlines (Job Code: 03573)TUV SUD Hong Kong Limited
Job Highlights
  • Coordinate and manage the test plan
  • Provide excellent customer service to clients
  • Ensure the project deliverables
Job Description

Job Duties:

  • Coordinate and manage the test plan & prices with customers
  • Coordinate, monitor and control the test project activities during the agreed lead time
  • Ensure the correctness test report, certificates, invoices, and ensure these documents will be delivered to customers within agreed lead time
  • Maintain business relationship with customers, proactive report project progress and develop business by providing testing and / or inspection services according to product line business scope
  • Assist Supervisor / Project Manager to handle customer related duties

Job Requirements:

  • Diploma holder or above in Chemistry / Physics / Material Science / Product testing
  • At least 3 years of working experience in commercial testing field of Chemical / Toys / Hardgoods / Food contact articles
  • Independent, responsible and can work under pressure
  • Possess professional customer-handling techniques
  • Comfortable in dealing with all levels of people
  • Must possess a patient, pleasant personality
  • Fluent spoken and written English and Chinese including Mandarin
  • Candidate with less experience will be considered as Customer Service Representative


Working Location : Yuen Long (5 mins walk from Long Ping station)


We offer attractive remuneration package with potential career advancement to the right candidate.  Interested parties, please apply with detailed resume, stating expected salary and date of availability to Human Resources Department by clicking 'APPLY NOW'. Please include the Job Code on the email subject.

Please send WhatsApp (6832 4925) to us if you have any enquiries. 

For more company information, please visit our webpage

(Data collected will be treated as strictly confidential and will be used for recruitment purpose only)


Additional Information
Career Level
Entry Level
Non-Degree Tertiary
Years of Experience
1 year
Employment Type
Full Time, Permanent
Double pay, Five-day work week, Life insurance, Medical insurance, Performance bonus
Company details

TÜV SÜD is a premium quality, safety, and sustainability solutions provider specializing in testing, inspection, auditing, certification, training, and knowledge services. Represented by more than 24,000 employees across 1,000 locations worldwide, TÜV SÜD’s service portfolios add value to businesses, consumers and the environment.


We are currently seeking for a dynamic, hardworking: