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Customer Service Team Leader - Leading Insurance CompanyPage Personnel
  • Not Specified
  • Salary negotiable
  • Posted on 19 Nov 2019
Customer Service Team Leader - Leading Insurance CompanyPage Personnel

Job Highlights

  • Monday to Friday; 9:00 - 18:00
  • Attractive salary package
  • Call Centre

Job Description

A reputable international insurance company with over 100 years of history. They are now expanding their customer service team in Hong Kong and looking for a high potential talent to be the leader of their winning team.

Client Details

Our client is a world-leading insurance company which aim to deliver the highest level customer service to their premium customers. They operate over 40 offices across the globe including APAC region, Europe and Greater China. To cater the rapid growth of their business, they are now hiring a high potential candidate to be the team leader of their dynamic team.

Description

  • Lead and supervise a team of 6-8 people
  • Assist with escalated complaints when needed
  • Handle claim cases in a professional manner
  • Establish a strong relationship with customers to maintain brand loyalty
  • Liaise with internal and external parties to fulfil customer enquiries
  • Assists with ad hoc duties as assigned

Profile

  • Minimum 2 years of leadership experience
  • Experience in Insurance company is an advantage
  • Able to work independently under fast pace in a timely manner
  • Detail-oriented, proactive and cheerful
  • IIQE 1, 2, 3 licence holders are highly preferred
  • Good command in both written and spoken English and Cantonese

Job Offer

  • Monday to Friday; 9:00 - 18:00
  • Outstanding salary package
  • Leadership role
  • MNC exposure
  • Regional exposure
  • Career progression

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Yoyo Koo on +852 3602 2435

Additional Information

Career Level
Entry Level
Qualification
Matriculated
Years of Experience
N/A
Employment Type
Full Time, Permanent
Job Functions

Company Overview

Our client is a world-leading insurance company which aim to deliver the highest level customer service to their premium customers. They operate over 40 offices across the globe including APAC region, Europe and Greater China. To cater the rapid growth of their business, they are now hiring a high potential candidate to be the team leader of their dynamic team.

Additional Company Information

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