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Customer Services Assistant (Commercial Building - Central)Jones Lang LaSalle Management Services Ltd
Customer Services Assistant (Commercial Building - Central)Jones Lang LaSalle Management Services Ltd
Job Highlights
  • To provide customer services at reception counter
  • DSE or above
  • With hospitality exp is a plus
Job Description

Responsibilities:

  • To handle enquires / complaints of customers and visitors at the reception counter in the managed property
  • To assist the property manager / senior staffs to carry out daily operations of the property including monitoring of property maintenance, cleaning, security, etc if required
  • To visit/communicate with the tenants whenever required for public relationship and for knowing/satisfying their needs
  • To provide administrative support in the property management office if required
  • To liaise with service contractors to ensure quality services are provided if required

Requirements:

  • DSE or above
  • Fresh graduate will be considered
  • Candidate with hospitality experience would be a definite advantage
  • Interested to meet/talk to different kind of people, a good listener and is willing to tackle customers' needs
  • Pleasant personality and service-oriented
  • Excellent command of spoken and written Chinese and good in English and Mandarin is preferable
  • Hands on PC skills
  • 5.5 days per week  (alternative)
  • Shift duty: 9 hours per day  (0800 – 2330)


職責
:

  • 於物業接待處處理客戶查詢投訴
  • 一般文書工作

要求:

  • DSE學歷或以上
  • 有相關經驗優先
  • 以客為本,成熟及和藹可親
  • 具卓越顧客服務技巧,能獨立處理顧客查詢及投訴
  • 具良好中文讀寫能力,操流利廣東話,良好英語及普通話優先

We offer attractive remuneration package and good career prospect for the right applicant. Please apply by clicking "Apply Now", or submit full resume and expected salary to the HR Department, Room 1402, 14/F, Dorset House, Taikoo Place, 979 King's Road, Quarry Bay, HK or fax to 2968-4177. Interested parties may contact Ms. Chau at 2155-5535 directly. 

 

Applicants not invited for interviews within 6 weeks may consider their applications unsuccessful. Information provided will be treated with strict confidential and be used for the purpose of selection onl

 

Additional Information
Years of Experience
Not Specified
Employment Type
Full Time, Permanent
Benefits
Life insurance, Medical insurance, Performance bonus
Company details

About JLL

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. A Fortune 500 company, JLL helps real estate owners, occupiers and investors achieve their business ambitions. In 2017, JLL had revenue of $7.9 billion and fee revenue of $6.7 billion; managed 4.6 billion square feet, or 423 million square meters; and completed investment sales, acquisitions and finance transactions of approximately $170 billion. At the end of 2017, JLL had nearly 300 corporate offices, operations in over 80 countries and a global workforce of 82,000.  As of December 31, 2017, LaSalle had $58.1 billion of real estate assets under management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit www.jll.com.

JLL has over 50 years of experience in Asia Pacific, with over 37,000 employees operating in 96 offices in 16 countries across the region. The firm won the ‘World’s Best’ and ‘Best in Asia Pacific’ International Property Consultancy at the International Property Awards in 2016 and was named number one real estate investment advisory firm in Asia Pacific for the sixth consecutive year by Real Capital Analytics.  www.ap.jll.com.

In Greater China, the firm was named ‘Best Property Consultancy in China’ at the International Property Awards Asia Pacific 2016, and has more than 2,200 professionals and 14,000 on-site staff providing quality real estate advice and services in over 80 cities across the country. www.joneslanglasalle.com.cn

 

关于仲量联行

仲量联行(纽约证交所交易代码:JLL)是专注于房地产领域的专业服务和投资管理公司,致力于帮助房地产业主、用户和投资者成就商业愿景。仲量联行是《财富》500强上榜企业,业务遍及全球80个国家,拥有近300个分公司,员工总数超过82,000人。2017年度业务营收达67亿美元,总收入79亿美元,代表客户管理和提供外包服务的物业总面积逾46亿平方英尺(约4.23亿平方米),并协助客户完成了价值1,700亿美元的物业出售、并购和融资交易。截至2017年底,仲量联行旗下的投资管理业务分支领盛投资管理(LaSalle Investment Management资产总值达581亿美元。更多信息请浏览www.jll.com

仲量联行在亚太地区开展业务超过50年。公司目前在亚太地区的16个国家拥有96个分公司,员工总数超过37,000人。在2016年国际物业奖评选中,仲量联行荣膺全球最佳房地产咨询公司亚太区最佳房地产咨询公司。此外,根据监测全球房地产交易量的独立机构Real Capital Analytics的数据显示,仲量联行连续六年蝉联亚太区房地产投资顾问公司榜首。www.jll.com/asiapacific 

在大中华区,仲量联行目前拥有超过2,200名专业人员及14,000名驻场员工,所提供的专业房地产服务遍及全国80多个城市。在2016年国际物业奖评选中,仲量联行再度荣膺中国最佳房地产咨询公司,连续六年获此殊荣。www.joneslanglasalle.com.cn