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Customer Services – Associate (Securities / Brokerage)Mason Securities Limited
  • Central
  • Salary negotiable
  • Posted on 23 Apr 2019
Customer Services – Associate (Securities / Brokerage)Mason Securities Limited
Job Highlights
  • Apply for this job to win an air ticket to Japan
  • Min of 2 years of experience in securities firms
  • Competitive remuneration package; 5-day work week
Job Description


  • Handle account opening and ensure that the account opening documents follow the internal policies and procedures
  • Follow up with clients on outstanding account opening documentations
  • Handle enquiries and provide quality customer services to clients
  • Coordinate with relevant parties for the service requests from clients
  • Assist in the implementation of new system and conduct UAT
  • Assist in other ad hoc matters or additional duties as assigned


  • University degree in Business Administration or a related discipline with minimum of 2 year of working experience in securities firms or relevant financial institutions
  • Holder of SFC license for Types 1 and 2 regulated activity or passes in HKSI Licensing Examination Papers 1, 7, 8 and 9 or equivalent required
  • Solid knowledge of KYC requirements and client on-boarding procedures
  • Strong communication and interpersonal skills with the ability to communicate with all levels of stakeholders
  • Excellent command in spoken and written English and Chinese, fluency in Mandarin
  • Candidates with more experience will be considered as Senior Associate
  • Immediate available highly preferred



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Additional Information
Years of Experience
2 years
Employment Type
Full Time, Permanent
Dental insurance, Five-day work week, Life insurance, Medical insurance, Performance bonus
Company details

Mason Securities Limited is a company incorporated in Hong Kong with limited liability. The principal business of Mason Securities Limited is dealing in securities, provision of securities margin financing and provision of investment and corporate finance advisory services.

We are seeking high-caliber professionals to join our team as Customer Services – Associate (Securities / Brokerage). The vacancy comes at a time where the Company is undergoing rapid business expansion. Motivated candidates with requisite experiences and qualifications are welcome to apply for the position.