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Customer Services Coordinator / Assistant Customer Services Coordinator (Cyberport)Urban Group
Customer Services Coordinator / Assistant Customer Services Coordinator (Cyberport)Urban Group
Job Highlights
  • Provide services at Customer Services Counters
  • Form 5 / HKDSE or above
  • 2 years’ solid experience in customer services
Job Description

Responsibilities:

  • Provide services at Customer Services Counters
  • Handle customer enquiries and complaints with excellent customer services manner
  • Establish and maintain good relationship with customers
  • Provide administrative and clerical supports
  • Handle ad hoc assignments and other duties as required

Requirements:

  • Form 5 / HKDSE or above, preferably with diploma/certificate in Hotel / Tourism / Recreation management or equivalent
  • Minimum 2 years’ solid experience in customer services
  • Good command of written and spoken English and Chinese (Cantonese and Putonghua)
  • Hands-on experience of MS Office application
  • Good telephone manner and good communication skills
  • Presentable, independent and self-initiative
  • Attentive to details and be a good team player
  • Candidates with less experience will be considered for the position of Assistant Customer Services Coordinator

Interested parties please send application letter with detailed resume, current and expected salary to Group Manager – Human Capital & Training through one of the following means:

Mail: 16/F., Chevalier Commercial Centre,8 Wang Hoi Road,  Kowloon Bay,Kowloon,Hong Kong

Email: Click 'Apply Now'

All personal data collected will be used for employment-related purposes only.

Additional Information
Years of Experience
2 years
Employment Type
Full Time
Benefits
Medical insurance
Company details

Urban Group is one of the renowned and largest private property asset and facility services groups in Hong Kong. The Group manages over 365 projects with a total of 145 million square feet of real estate assets. Our professional services reach over one million people across the territory. We are now inviting outstanding caliber candidates with high potential to join our team to cope with the rapid expansion of our Group.