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Customer Services – Officer / Assistance Officer – Travel ClaimsQBE General Insurance (Hong Kong) Limited
Customer Services – Officer / Assistance Officer – Travel ClaimsQBE General Insurance (Hong Kong) Limited

Job Highlights

  • Experience in customer service and GI
  • Knowledge in travel insurance; travel claims
  • Attractive renumeration packages

Job Description


  • To follow up renewal policies with premium up to the pre-defined limit
  • Cross sell other general insurance products during renewal
  • Handle general enquiries for simple general insurance products


  • Post-secondary Education;
  • Minimum 2 years’ call centre experience, with experience in customer services and general insurance products preferred
  • Strong customer service orientation, with good interpersonal, communication and problem solving skills
  • Strong self-motivation, with ability to work independently and under pressure
  • Knowledge in Commercial Lines products and handling policy renewal is a definite advantage
  • Proficient in written and spoken English and Chinese, including Putonghua


Interested candidates please email us your full resume with current and expected remuneration package & available date.

Only shortlisted candidates will be notified. All data collected will be treated in strict confidentiality and used for recruitment purpose only. Personal data of unsuccessful applicants will be destroyed within 24 months from the date of receipt. Visit us at for more information.


Additional Information

Years of Experience
Not Specified
Employment Type
Full Time
Benefits & Others
Five-day work week, Medical insurance
Company Website

Company Overview

QBE is one of the top 20 global insurance and reinsurance companies, with operations in all the major insurance markets. Formed in Australia in 1886, QBE employs over 14,000 people in 36 countries, with operations in Australia, Europe, North America and Asia Pacific. QBE Insurance Group is listed on the Australian Securities Exchange and headquartered in Sydney.

Each country in our Asia Pacific division is able to combine in-depth local knowledge and expertise developed in their respective market while drawing on the collective global resource of the entire Group. Our policyholders, brokers and intermediaries recognize QBE’s experience and strength in the Asia Pacific region, making QBE a top 10 insurer by premium income in most of our markets.

At QBE, we strive to make it happen for our people to be successful and to build their careers with us. We are committed to providing numerous opportunities within an inclusive and dynamic culture. Come and join us, and QBE will make it possible for you to realise your potential and fulfil your career aspirations!

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