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Customer Services Officer - Insurance (17– 22k)(Financial Planning / Wealth Management are welcome) Recruit Logic Limited
  • Quarry Bay
  • HK$17,000 - 25,000 /month (negotiable)
  • Posted on 18 Oct 2019
Customer Services Officer - Insurance (17– 22k)(Financial Planning / Wealth Management are welcome) Recruit Logic Limited

Job Highlights

  • Insurance Knowledge (IIQE certified)
  • Experience in Customer Services / Call Center
  • Experience in Banking or Insurance

Job Description

The client is a respected Insurance Group, is now seeking for few new headcounts as Customer Services Officer - Insurance (CS / Customer Care / Call Center / Hotline - inbound [Non-sales])(17– 22k) to join their growing team. 


  • Handle general email inquiries and phone calls timely and tactfully
  • Provide good customer services to clients face to face – client services
  • Perform claims registration and insurance enquiry over the phone             
  • Feedback customers’ comments to superior for service improvement   
  • Make suggestions for improving customer satisfaction
  • Perform ad-hoc task as required by supervisor


  • Diploma/ Degree in Business, Finance, Marketing and/or Insurance Studies
  • At least 2 years working experience in Customer Service, Hotline or Call Center environement, preferably in insurance or banking industry
  • Financial Planning / Financial Planner / Wealth Management candidates are welcome
  • Insurance Agent licensing (IIQE Paper 1 , 2, 3, 5) is a MUST 
  • Good communication and complaint handling skill with good command in spoken and written English and Chinese
  • Candidate for General Insurance (GI) experience will be consider as Senior Officer

If you would like to apply for this Customer Services Officer –  Insurance (CS / Customer Care / Call Center / Hotline - inbound [Non-sales])(17– 22k) role or find out more, please simple click "apply now" or send your resume to jho(at) 

Additional Information

Career Level

Entry Level


Non-Degree Tertiary

Years of Experience

2 years

Employment Type

Full Time, Permanent

Company Overview

Recruit Logic is a trusted recruitment partner of leading global organizations with consultancy needed in IT Recruitment, General Recruitment, Executive Search, Talent Management and Career Advisory across APAC.

Our hiring is truly end to end – from analyzing, selection, technical assessment to on-boarding and engagement. Our consultants are experts within both the fields of permanent and contract positions, and are fully flexible to cater to both client and candidate needs.

We are professional in working with talents and advise them in making the right career move.

Additional Company Information

Benefits & Others

Dental insurance, Five-day work week, Life insurance, Medical insurance, Performance bonus