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Customer Services Officer - Kowloon CityJones Lang LaSalle Management Services Ltd
Customer Services Officer - Kowloon CityJones Lang LaSalle Management Services Ltd

Job Highlights

  • Marketing events, promotion activities
  • DSE or above
  • With marketing exp is a plus

Job Description


  • Assist in the organizing, implementing marketing events, promotion activities, CRM Programme, joint promotion, social media content & promotions, etc
  • Manage, develop and execute internal & external communication collaterals
  • Work closely with internal and external parties for shopping malls promotion
  • Assist to monitor the Customer Service Desk’s daily operations and handle customers enquiries/complaints if necessary
  • Provide admin support to Management Office
  • Other ad hoc projects as assigned
  • Working location : Kowloon City


  • Degree in Marketing or other related discipline; 
  • Minimum 2-3 years’ relevant experience, preferably in Property Management or retail industry;
  • Solid experience in supervising front line staff and liaising with tenants and customers;
  • Any previous work experience at a Shopping Mall will be an additional advantage;
  • Strong CRM programme, website CMS and social media knowledge;
  • Proficient in Excel, PowerPoint and Word;
  • Excellent interpersonal and communication skills in both spoken and written English and Chinese


We offer attractive remuneration package and good career prospect for the right applicant. Please apply by clicking "Apply Now", or submit full resume and expected salary to the HR Department, Room 1402, 14/F, Dorset House, Taikoo Place, 979 King's Road, Quarry Bay, HK or fax to 2968-4177.

Applicants not invited for interviews within 6 weeks may consider their applications unsuccessful. Information provided will be treated with strict confidential and be used for the purpose of selection only.

Additional Information

Years of Experience
3 years
Employment Type
Full Time, Permanent
Benefits & Others
Dental insurance, Education allowance, Life insurance, Medical insurance, Performance bonus

Company Overview

Jones Lang LaSalle (NYSE:JLL) is a financial and professional services firm specializing in real estate. The firm offers integrated services delivered by expert teams worldwide to clients seeking increased value by owning, occupying or investing in real estate. With 2011 global revenue of $3.6 billion, Jones Lang LaSalle serves clients in 70 countries from more than 1,000 locations worldwide, including 200 corporate offices.  The firm is an industry leader in property and corporate facility management services, with a portfolio of approximately 2.1 billion square feet worldwide. LaSalle Investment Management, the company’s investment management business, is one of the world’s largest and most diverse in real estate with $47.7 billion of assets under management.

Jones Lang LaSalle has over 50 years of experience in Asia Pacific, with over 22,000 employees operating in 78 offices in 14 countries across the region. The firm was named the Best Property Consultancy in Asia Pacific at 'The Asia Pacific Property Awards 2011 in association with Bloomberg Television'. For further information, please visit our website,