SEEK Asia Style Guide

Customer Services Representative – Airport (外幣找換店員)Global Exchange Hong Kong Limited
  • Airport Area
  • HK$11,000 - 17,000 /month (includes high commission)
  • Posted on 13 Aug 2019
Customer Services Representative – Airport (外幣找換店員)Global Exchange Hong Kong Limited

Job Highlights

  • Career development within a global company
  • Transportation Allowance
  • Fresh graduates are welcome

Job Description

These are the key responsibilities of the position:

  • Informing customers on available services, promotions and about the currency exchange rates
  • Providing the foreign exchange service via face to face transactions in the airport
  • Processing customer invoices, answering customer questions and solving issues as necessary
  • Providing the highest quality of customer service and achieve sales target

 

Requirements:

  • Fresh graduates are welcome
  • Good spoken English/Cantonese, plus Mandarin is an advantage
  • Ability to work independently
  • Be polite and patient
  • Strong customer-service and teamwork-oriented mindset
  • Fixed working shift (No rotation)

 

We Offer:

  • Attractive basic salary with achievable monthly target bonus
  • Transportation allowance
  • Annual leave: 14 days

 

Working Time: (9 hours per shift)

  • Morning: 5:30 AM - 3:30 PM
  • Afternoon: 2 PM - 11:30 PM

Additional Information

Years of Experience
Not Specified
Employment Type
Full Time, Permanent
Benefits & Others
Double pay, Overtime pay, Performance bonus, Transportation allowance

Company Overview

Global Exchange is a leading company in the provision of foreign currency exchange services at world-class international airports, where we have acquired a high specialisation as a result of over 20 years of experience and a branch network of over 240 outlets at 57 international airports in 21 countries across the 5 continents. Thanks to our customer-centric focus and our corporate culture based on achieving excellence in Customer Service, we get to successfully manage the currency exchange business improving significantly our operational results and boosting, at the same time, our growth and worldwide recognition. Today, we have an ambitious expansion plan in regions such as Europe, the Middle East, Africa and Asia Pacific.

More Jobs from this employer

Team Lead
Posted on 24-Jul-19
View all jobs from this employer