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Customer Services Representative - Service Centre $15KupProwess Recruitment Consultant Ltd
  • Not Specified
  • HK$14,000 - 17,000 /month (negotiable)
  • Posted on 20 Nov 2019
Customer Services Representative - Service Centre $15KupProwess Recruitment Consultant Ltd

Job Highlights

  • 1 year customer services exp in hotline services
  • Conduct outbound calls to communicate with client
  • Manage the day to day efficiencies of program

Job Description

We are now looking for high caliber candidate to join our client in customer services team, they are one of the global logistic leaders:


  • Handle inbound calls to handle enquiries and complaints
  • Conduct outbound calls to communicate with clients
  • Work closely with business development team
  • Recognize the needs for clients and suggest relevant products / services
  • Handle the overall account management of assigned accounts
  • Prepare monthly report and review invoicing
  • Responsible for reconcile against time
  • Responsible for contractual terms and rates
  • Provide quality program performance
  • Manage the day to day efficiencies of program 


  • Diploma or or above
  • At least 2 year working experience in Customer Services Field
  • Strong time management and customer service role
  • Excellent marketing sense and problem solving skills
  • Responsible for handle incoming correspondences
  • Self-motivated, aggressive and hardworking
  • Good team player and energetic
  • Excellent communication skills
  • Fluent in English & Mandarin
  • Strong knowledge for PC skills


Tel : 852 - 2838 9621

Fax : 852 - 2838 9620

For interested candidates, please submit your full resume with expected salary in MS Word format to us through the above email or fax number.


Additional Information

Career Level
Entry Level
Years of Experience
1 year
Employment Type
Full Time, Permanent
Company Website

Company Overview




Prowess Recruitment Consulting Limited is a fast growing company and committed to providing recruitment executive research services. To effectively serve clients and candidates, as well as recruiting in specialty markets such as banking services, financial & investment industries, retail services, telecommunications, foodservice, consumer products and the industrial, medical and service sectors, while maintaining a strong executive recruiting presence in traditional markets such as logistics, human resources and construction.

Our executive recruitment consultants use their extensive industry knowledge and experience to do more than publicize job openings. We search for and locate the right candidates for our clients and work as consultants throughout the hiring process.


Tel : 852 - 2838 9621
Fax : 852 - 2838 9620
Email: jobs

Additional Company Information

Benefits & Others
Dental insurance, Double pay, Five-day work week, Flexible working hours, Medical insurance, Overtime pay, Performance bonus

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