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Customer Value Management Assistant / Assistant Officer, Business Process ManagementChina Taiping Life Insurance (Hong Kong) Company Limited
Customer Value Management Assistant / Assistant Officer, Business Process ManagementChina Taiping Life Insurance (Hong Kong) Company Limited
Job Highlights
  • Responsible for Customer Satisfaction Management
  • Conduct research on client's satisfaction level
  • Bachelor Degree in Finance, Marketing, Management
Job Description

Responsibilities

  • Responsible for constructing company's overall Quality Management mechanism
  • Responsible for Customer Satisfaction Management
  • Planning, organizing and implementing research/survey regarding client's satisfaction level
  • Responsible for the business process design and optimization
  • Assist in any ad-hoc projects as assigned

Requirements

  • Bachelor Degree or above, preferably in Finance, Marketing, Management or other related disciplines
  • 2 years or above working experience in Customer Satisfaction Research or market research, in which at least 2 years in insurance industry (working experience in customer service is preferred as well)
  • Familiar with operational management of life insurance company
  • Strong logical thinking skills and communication skills
  • Proactive, multi-working and ability to work under pressure 
  • Good command of spoken and written English, Putonghua & Chinese 

Application

Interested parties please send a detailed resume, stating current and expected salary to Human Resources Department. 

Information supplied will be treated in strict confidence and used in accordance with the Personal Data (Privacy) Ordinance. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful.

Additional Information
Years of Experience
Not Specified
Employment Type
Full Time, Permanent
Benefits
Five-day work week, Life insurance, Medical insurance, Performance bonus
Company details

China Taiping Insurance Group Ltd (abbreviated as“China Taiping”) is a Chinese state-owned financial and insurance group whose management headquarters is located in Hong Kong. China Taiping Life Insurance (Hong Kong) Company Limited (abbreviated as “TPLHK”) is a wholly-owned life insurance subsidiary of China Taiping Insurance Holdings Company Limited under the China Taiping (abbreviated as “China Taiping Holdings”, HK00966), which is responsible for life insurance business in Hong Kong. TPLHK started its business since 22 Dec 2015. To support our rapid development, we are eager to invite highly motivated professional to join our team.