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Desktop Support Engineer (Financial Services) up to 45kMorgan McKinley
  • Others
  • Salary negotiable
  • Posted on 18 Jun 2019
Desktop Support Engineer (Financial Services) up to 45kMorgan McKinley
Job Highlights
  • Permanent Headcount
  • Tier 1 Financial Services (Buy Side)
  • MNC culture/ work life balance
Job Description

Our client is a fast growing Financial Services Company (MNC, Buy side) with strong market share in Asia Pacific. To cope with its expansion across the region, they are looking for a seasoned Desktop Support Engineer candidate to help bring the organization to next level.


  • Oversee all aspects of the desktop and applicable aspects of the local Infrastructure
  • environment;
  • Provides level 1 and/or level 2 support to end users
  • Provide Market Data application support such as Bloomberg and Factset;
  • Performs support function for systems that are highly reliant on network technologies,
  • including Citrix, VPN, RSA, VMware, and IP Telephony;
  • Perform daily system health checks, investigate, resolve or escalate issues identified;
  • Provide remote support for users in offices in the Asia region;
  • Install and deploy desktop and laptop computers and IOS based mobile devices;
  • Monitor and deploy computer software and patches through SCCM;
  • Analyzes performance and connectivity of computer peripherals;
  • Implements, maintains and administers enterprise antivirus services for desktops;
  • Provides support for server, network based applications and hardware that depend on Active
  • Directory, DNS, DHCP, WINS, etc.;
  • Creates and maintains relevant process and/or system documentation; and
  • Consult and liaise with third party external vendors with issue resolution and enquiries.


  • A minimum of 3-5 years working experience in IT in the finance industry;
  • Working experience in 2nd level Service Support with exposure to enterprise Infrastructure environments;
  • Proven project management skills;
  • Thorough working knowledge on installation, configuration and troubleshooting of Wintel components, Windows 10 workstations and related peripheral components;
  • Working knowledge of TCP/IP protocols, Internet Technology, Storage and Backup,
  • Infrastructure Security and best practices with associated efforts on consistent technology updates;
  • Working knowledge of Windows 2003/2008/2012/2016 Server, SCCM, Active Directory,
  • Microsoft Exchange, Windows 7/10, MS Office, Office 365, IOS;
  • Excellent communication skills, verbal and written;
  • Good at building & maintaining relationships, problem solving and decision making;

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Debby Lau on +852 3907 3923.

Additional Information
Career Level
Non-Degree Tertiary
Years of Experience
3 years
Employment Type
Full Time, Permanent
Company details
As a global professional recruitment consultancy, Morgan McKinley connects specialist talent with leading employers across multiple industries and disciplines. We have established ourselves as a preferred supplier to many of the major players in our specialist sectors, as well as with thousands of smaller local employers. Today, a worldwide network of offices and an international candidate management system offers our clients and candidates the best talent and opportunities from all corners of the globe. In Hong Kong, we supply contingent and retained recruitment solutions for permanent and contract roles within the following sectors:

-Accounting & Finance
-Banking and Financial Services
-Risk, Compliance, Legal & Audit
-Office Support
-Sales & Marketing

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