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Desktop Support/Help Desk Engineer (5 days per week)Spinnaker IT Limited
  • Mong Kok
  • Salary negotiable
  • Posted on 23 Aug 2019
Desktop Support/Help Desk Engineer (5 days per week)Spinnaker IT Limited

Job Highlights

  • A pleasant working environment
  • 5 days per week working
  • Valuable exposure with large bank

Job Description

Summer is soon over, it is a good time to make a move.

Spinnaker IT Limited has been retained by one of the largest local bank to recruit Desktop Support Engineers, we are seeking talents with the view of building a pool of skilled personnel to support the day to day operations of a large banking organisation.


  • Support in Office and Remote warm site.
  • Provide level 1 & 2 support covering desktop, mobile device, communication systems, network and application software.
  • Ensures proper documentation, notification, escalation and tracking and follow up of all incidents.
  • Assist and train users to improve the user experience with various IT products.
  • Assist with Install, move, add and change of desktops and other infrastructure hardware.
  • Maintenance of company databases, sharepoint and website.
  • Responsible for supporting end user software such as Microsoft/Mac OS, MS Office, Video Conferencing etc.
  • Vendor Management and Support. 


  • Higher diploma in Computing Science or other relevant training.
  • Experiences with desktop support.
  • Experience on troubleshooting issue on Windows OS (esp Win 10), MS Office, Outlook and network
  • Hands on experience in Microsoft Infrastructure Configuration (Office 365, Active Directory, DNS, DHCP, DFSR, SharePoint)
  • Experience in Linux Support will be advantage
  • Holder of MCSE, MCITP, CCNA will be an advantage

Good command of written and spoken English

Additional Information

Career Level
Years of Experience
1 year
Employment Type

Company Overview

Spinnaker IT Limited is an IT consulting and recruitment company that provide services to Financial institutes, Banks, and Fund companies. 

We are a key service provider to some of the largest local and global banks in Hong Kong. We have Master Service Agreement with our clients and we place IT contract staff directly with our clients and work directly with the recruiting managers. In general, initial contracts may start with six or twelve months. Placement with the right candidate is efficient and fast.

We pride ourselves to be able to provide infrastructure staff on most computer platforms ranging from Mainframe, AS400, UNIX, Linux, and MS Windows. We also have successfully placed Project Managers, Network Engineers, Desktop Support Engineer and development staff.

With direct contract staff placement we are able to offer you the best deal, you need only talk to some of our existing and past staff (yes, past staff because they were so good that the client took them off our hands).

If you wish to explore employment opportunities, please send your CV to [email protected] or call 93139511 for a chat.



Additional Company Information

Benefits & Others
Five-day work week, Medical insurance

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