Optimum Solutions (Hong Kong) Limited

Desktop Support Officer / Technical Support / Helpdesk Support Engineer (Many roles)

Optimum Solutions (Hong Kong) Limited
Posted on 17-Apr-21

Desktop Support Officer / Technical Support / Helpdesk Support Engineer (Many roles)

Optimum Solutions (Hong Kong) Limited

Job Highlights

  • Min 6 months user support exp.
  • Friendly and Professional Environment
  • Attractive Package + Medical Scheme

Job Description

  • Provide 1st tier technical support via by e-mail and phone support
  •  Assist users for software  or hardware problems and provide solutions
  • Incident management
  • Ensure users satisfactions

Requirements:

  • Certificate  holder or above in Computer Studies or related disciplines
  • Minimum 6 month experience in Helpdesk Support / Technical Support
  • Good knowledge in Hardware  /Software, user support
  • Good command in English and Cantonese
  • Good communication skills
  • Immediate available is a great asset

We offer:

5 days work, medical scheme, shift allowance, attractive package and good career path

Additional Information

Career Level
Entry Level
Qualification
Non-Degree Tertiary
Years of Experience
N/A
Job Type
Full Time, Permanent, Contract

Company Overview

Optimum Solutions, is a full spectrum Software Solutions and a Managed Services Company providing Professional Services since 1997, we have been providing IT consulting professionals to major national and local firms, Fortune 500, software integrator and software development companies, and major national and local consulting firms. 

Opportunities abound when you work @ Optimum, a World-Class Software Solutions and Service Provider. Our client list includes major Fortune 500 organizations, customers are primarily from Banking and Finance, Manufacturing, Distribution, Technology, Service and Healthcare verticals.

We have got over 2200 consultants working with us and have developed into a rapidly growing, highly competitive and responsive firm with strong management, technical and financial resources and commitment to fully serve its clients in Singapore, USA, China, Malaysia, Philippines and India. 

Additional Company Information

Industry
Information Technology
Benefits & Others
Medical insurance, Five-day work week