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Digital Business Analyst The Capital Markets Company Limited
Digital Business Analyst The Capital Markets Company Limited

Job Highlights

  • 5 Days working
  • Excellent Company Benefits
  • Banking & Financial Services

Job Description

Role Description

As a Business Analyst, you work closely with our customers and the UX design and Development team. You are responsible for analyzing, capturing, and prioritizing the requirements/user stories for the new customer experience initiatives of our customers. You will need to manage customer expectations and help them to translate their vision into a project that can be implemented within time and budget. Assist management in resolving business issues in an effective and productive manner. Design, document and re-engineer business processes and publish business metrics results. The job comes with great responsibility and offers the opportunity to work side by side with our customers and guide them to achieve desired outcomes.


Key responsibilities:

  • Performs analyses of the business goals, objectives and needs of the general business environment for appropriate Capco segment, division, group or line ofbusiness
  • Performs research and analysis to support business operations and presents findings to manager or project leader
  • Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness andefficiency
  • Gather, define, and prioritize requirements/user stories of the project in close collaboration with the client
  • Write functional requirements using use case specifications or userstories
  • Perform business process gap analysis and manage requirementchange
  • Act as "product owner" for the project to guide the team making the right choices to maximize project & customersuccess
  • Collaborate closely with technical teams to configure / optimize the customerexperience


Skills & Expertise

  • A track record of working on IT development programmes with demonstrable experience of working on a variety of different IT delivery projects.
  • Exposure to a digital suite of systems such as CRM, CMS, Mobile Apps, Social Media and Ecommerce
  • Experience of working with a recognised Agile or Iterative development methodology (e.g. Scrum, XP, DSDM)
  • Experience of Agile documentation including Backlogs, Customer Journeys, Use Cases, User Stories, Acceptance Criteria etc
  • Experience of a variety of requirements elicitation techniques, (e.g. interviews, questionnaires, user observation, workshops, role playing and prototyping)
  • Experience of analysis of both functional and non-functional requirements/user stories
  • Experience of the full project lifecycle and a good understanding of project roles and activities (technical and non-technical) required for successful delivery


Additional Information

Career Level
Years of Experience
7 years
Employment Type
Full Time, Permanent

Company Overview

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. Much more than consultants, we are active participants in the global financial services industry. We are experts at delivering end to end Digital solutions and products to our clients, while being agile and customer focused.

We have over 20 offices in Asia, North America and Europe. We are the Swiss Army Knife of the financial services industry, helping our clients deliver projects in areas including: - Banking - Capital Markets - Finance, Risk & Compliance - Insurance - Payments - Wealth & Investment Management – Digital.

As financial institutions are hit with waves of regulation, cost pressures and the rise of nontraditional competitors, we help our clients simplify complexity to remain relevant. With our deep Financial Services expertise combined with our nimble entrepreneurial values, we think like a start-up and execute like a Multi-National. Through our hands-on consulting expertise, we go beyond strategy. We create target operating models, reduce costs, design digital interfaces, reengineer processes, manage risk and regulatory compliance. Capco Asia Pacific currently operates in four locations – Hong Kong (Asia Headquarters), Singapore, Kuala Lumpur, and Thailand, with each office conveniently located in the central business district. Our people are passionate about collaborating with our clients to tackle the pressing issues facing Asia’s financial services industry, and we’ve stably grown to over 1,000 people in APAC as a result.

We are:

  • Experts in banking and payments, capital markets and wealth and asset management
  • Deeply knowledgeable in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
  • Committed to growing our business and hiring the best talent to help us get there
  • Focused on maintaining our nimble, agile and entrepreneurial culture


Why Join Capco?

You will join a company that supports and encourages an entrepreneurial outlook and independent thinking. You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We offer:

  • A work culture focused on innovation and creating lasting value for our clients and employees
  • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
  • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
  • A diverse, inclusive, meritocratic culture

Additional Company Information

Benefits & Others
Dental insurance, Five-day work week, Life insurance, Medical insurance, Performance bonus

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