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Digital Customer Service Representative 網絡客戶服務代表 (5-day work) (Join-in Bonus up to $12,000)HKT Services Limited 香港電訊
Digital Customer Service Representative 網絡客戶服務代表 (5-day work) (Join-in Bonus up to $12,000)HKT Services Limited 香港電訊
Job Highlights
  • Attractive basic salary with commission
  • Comprehensive training with pay
  • Career development opportunities
Job Description

 

<< Join us in Mar, you can enjoy Join-in Bonus up to $12,000 >>

< Welcome fresh graduates >

 

Responsibilities

  • Handle customer’s enquiries, complaints and technical support via email and web chat in a timely and professional manner 

 

Working location

  • Shatin (nearby City One Town)

 

Working hour

  • 42.5 hours per week,5-day work
  • Willing to take up day or night shift duty and work on weekend & public holidays
  • Preferably available to take night shift (1530-0000 or 1730-0200) with shift allowance

 

We look for

  • F.5 / DSE or above 
  • Customer-oriented and good caring attitude
  • Chinese typing using 速成 / 倉頡 input method at required speed of 30 wpm
  • Good command of written English and Chinese
  • Hands-on experience of PC operations and Internet knowledge

 

We offer you

  • Attractive basic salary with commission & sales incentive
  • Night shift allowance
  • Comprehensive training with pay
  • 14-day annual leave
  • Marriage leave
  • Maternity leave
  • Paternity leave
  • Career development opportunities
  • Medical insurance
  • MPF/Provident Fund schemes
  • Staff offer and staff recreation
  • Sponsorship of external study

 

Walk-in Day

Date27 Feb (Wed)

Time2pm to 5pm

Venue15/F, PCCW Tower, Taikoo Place, 979 King's Road, Quarry Bay (MTR Quarry Bay Exit A)

鰂魚涌英皇道979號太古坊電訊盈科中心15 (港鐵鰂魚涌站A出口)

Document requiredOriginal of HKID, original and copy of academic & working reference

 

FaceTime interview

Whatsapp 6029 4292 us to arrange FaceTime interview

 

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

Privacy Policy Statement

Additional Information
Career Level
Entry Level
Qualification
School Certificate
Years of Experience
N/A
Employment Type
Full Time, Permanent
Benefits
Five-day work week, Medical insurance
Company Website
Company details

About HKT

 

HKT (SEHK: 6823) is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sales, outsourcing, consulting, and contact centers.

 

HKT offers a unique quadruple-play experience in Hong Kong delivering media content on its fixed-line, broadband Internet access and mobile platforms jointly with its parent company, PCCW Limited.

 

HKT also provides a range of innovative and smart living services beyond connectivity to make the daily lives of customers more convenient, whether they are at home, in the workplace, or on the go.