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Digital Project ManagerEmarsys Limited
Digital Project ManagerEmarsys Limited
Job Highlights
  • University degree or above
  • 3-4 years of working experience for ESP
  • Good understanding of HTML
Job Description

At Emarsys, we are always seeking exceptional talent who has a keen interest in technology and a passion for marketing. As a Digital Project Manager, you will be a key member of the Digital Production Team and will be tasked with working with some of the largest brands in the retail, e-commerce, hospitality and travel industries. Successful candidates in this role will be a creative strategist and project manager who will provide advice and operational expertise to our clients.

 

The Digital Project Manager will be a customer facing, consumer data focused project manager specialising in data-driven insight and marketing automation concept and design across multiple digital touchpoints. You will have deep understanding of complex consumer journeys, database segmentation, personal marketing, consumer lifecycle analysis and contact strategy.

 

 

YOUR AREA OF RESPONSIBILITIES

  • Project manage client engagements and services packages while also being able to provide consultancy on the CX journey and the design of automation concept, build, performance review and next steps.Own and deliver our services packages which incorporate an element of program design and build in line with current capabilities.
  • Owns account deliverables and client relationship – design of customer journeys, campaign/program operations, overall performance reviews, account management, ensuring delivery alignment with contract terms.

  • Manage project delivery, and liaise with team members on execution and delivery.

  • From a platform perspective, you will be tasked with driving adoption of SI, Predict and AIM capabilities across our customer base. This will be achieved via the concepting and design of automations and subsequent reporting on performance. This solutioning will take place outside of the tool (PPT) and will be created in close collaboration with other internal stakeholders (CSM, PS etc.) to ensure accuracy and relevance.

  • Operationally, the DPM will also work across pre-sales and service - in close collaboration with the Customer Experience Consultants for retained customer work.
  • You will be responsible for concepting and design (consulting) in the above areas of expertise and for the execution and delivery where relevant.  

 

YOUR PROFILE

It is expected that you will possess 'T-shaped' skills, possessing knowledge and capabilities outlined above, alongside a deep specialisation in either a specific vertical, channel (e.g. mobile) or capability (personal marketing). You will be rigorous and data-driven in your work, with natural ability to face customers and tailor your advice and insight to type of customer.

  • University degree or above
  • 3-4 years of working experience for ESP, digital agency
  • Excellent communication and client facing experience.
  • Experience managing projects for renowned brands in HK before, strong ability to multi tasks
  • Agency experience in managing high end clients: luxury retail, Beauty, MNC or hospitality industry is preferred
  • In house candidates from MNC are welcomed
  • Fast learner and keen to work in a fast pace environment
  • Embraces technology and change – Flexible working mindset and enjoys working in an evolving environment, driven by technology and change
  • Tech Savvy
  • Able to work independently and self-motivated individual
  • Highly responsible, Proactive and positive mindset is a must
  • Excellent team player and ability to instill positive inspiration in teams
  • Advanced Excel skills, Microsoft Office
  • Good understanding of HTML
  • Good with data – data analysis skills, knowledge of BI and good command of reports.

 

WHAT WE OFFER

  • A job with a dynamic and experienced team of professionals.
  • A great working environment, with opportunities to work with and learn from some seriously talented individuals.
  • A company with an international outlook and a good market positioning.
  • Be part of the engine that is behind a very fast growing business.
  • Competitive remuneration.

 

DIRECT FROM OUR STAFF

  • “I love the people I work beside. Emarsys has created a family.”
  • “I love having the freedom to experiment and fail, and still support my actions.”
  • “We all work hard and are recognised for doing so.”
Additional Information
Career Level
Not Specified
Qualification
Not Specified
Years of Experience
Not Specified
Employment Type
Full Time, Permanent
Benefits
Dental insurance, Five-day work week, Life insurance, Medical insurance, Performance bonus
Company Website
Company details

 

Emarsys is the largest independent marketing platform company in the world. Our software enables truly personalised, one-to-one interactions between marketers and customers across all channels — building loyalty, enriching the customer journey, and increasing revenue. This enables companies to scale marketing decisions and actions beyond human capabilities.

Founded in 2000, Emarsys began as an ESP built to provide an email solution for the European market. From there, it rapidly evolved into the global marketing platform it is today. Since its development, the Emarsys team has focused on innovating and creating the best marketing technology in the world. From being the first to address deliverability issues in Germany to standing at the forefront of artificial intelligence marketing globally, Emarsys always seeks to deliver innovative and easy-to-use solutions for our clients.

 

As trends continue to change, we know the struggle marketers face in the demand for scalable, personalised human interactions. We believe our technology truly is the answer to scaling personalization and revolutionizing the role of the modern marketer. Our approach to AI marketing allows marketers to leave the data management to the machine so they can focus on what they love: strategy, content, and creative.

At Emarsys, providing innovative solutions for our clients will always be at the center our business. To create the best solutions for our clients, we invest 25% of all revenue back into the development of our products. As technology changes and the market gets more competitive, we’ll continue investing in our product to ensure the future success of our clients.