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e-Commerce Operation ExecutiveLo Hong Ka (Hong Kong) Limited
e-Commerce Operation ExecutiveLo Hong Ka (Hong Kong) Limited

Job Highlights

  • Provide online & offline customer service
  • Monitoring day-to-day operation
  • Diploma holder or above

Job Description

Responsibilities:

-   Provide online & offline customer service and operate all communications with customers by responding to customer product and order enquiry.

-   Assist e-commerce team in monitoring day-to-day operation of Logistics / Warehouse between various business units

-   Administer e-commerce assortment buy, inventory replenishment, and stock management through close collaboration with local merchandising teams

-   Assist in merchant acquisition & management for website and relevant marketplaces business operation

-   Coordinate cross-functionally with marketing, merchandising and retail teams to formulate and manage e-commerce calendar, assist in executing campaigns/activities and support digital marketing initiatives. 

-   Work with internal departments and provide operation support for promotion launch

-   Work with different departments to ensure end to end business results and customer satisfaction

-   Assist supervisor to handle ad hoc tasks and provide regular reports

-   Work collaboratively with vendors and markets to drive operational excellence

 

Requirements:

-   Diploma holder or above

-   Good understanding / knowledge of online shopping business 

-   At least 2 years working experience in related eCommerce operating platform

-   Good communication of both spoken and written Chinese & English

-   Well-versed in MS Office application, e.g. Word, Excel, PowerPoint

-   Detailed minded, able to work independently and self-motivated, team spirit mindset, good interpersonal communication skill

-   Immediate or short notice is preferred

Additional Information

Years of Experience
2 years
Employment Type
Full Time

Company Overview

We are inviting high calibre candidates to apply for the following position in our Hong Kong Office :

Additional Company Information

Benefits & Others
Dental insurance, Five-day work week, Medical insurance, Performance bonus

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