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Education Centre Client Servicing Supervisor (Up to 25k)Page Personnel
Education Centre Client Servicing Supervisor (Up to 25k)Page Personnel
Job Highlights
  • Promising Career Development
  • Competitive Salary Package (Up to 25k)
  • Reputable and Professional Brand Name
Job Description

An education centre founded over 20 years with excellent track record providing tailor-made courses for both local and international students. They have over 85 full time teacher and qualified examiners which makes them become a professional in education field. They are currently expanding the team and would like to seek for a Supervisor to manage their Customer Service Team!

Client Details

Our client is a registered education centre founded over 20 years with excellent track record within the education field. They have over 85 full time tutors and qualified examiners which makes them become a professional in education field. They are currently expanding the team and would like to seek for a Supervisor to manage their Customer Service Team!

Description

  • Oversee the customer service department

  • Ensure the service quality is up to standard

  • Manage complex complain cases and provide assistance to subordinates

  • Provide support in lesson booking, arrangements and tutorial materials

  • Oversee the up-selling targets of the team

  • Work closely with other departments

  • Carry out ad-hoc task as assigned

Profile

  • Candidates with experience in supervising customer service team is a MUST

  • Experience in upselling/ selling is a PLUS

  • Experience in education field is highly preferred

  • Good team player

  • Detail-minded and able to work under pressure

  • Good academic background

  • Excellent communication skills and interpersonal skills

  • Passionate in education field

Job Offer

  • Competitive Salary Package

  • Reputable Brand Name in education industry

  • Promising Career Path

  • 5 day work week

  • Dynamic team culture



Additional Information
Years of Experience
N/A
Employment Type
Full Time, Permanent
Company details
As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers. PageGroup operates through 155 offices in 35 countries worldwide. First established in London in 1976, we've been bringing jobseekers and employers together for more than 30 years. London listed, we opened our first Asian office in Hong Kong in 1994 and currently we have offices in all major business hubs across the APAC region, including Australia, Singapore, Tokyo, Malaysia, India, Taiwan, Shanghai, Beijing, Shenzhen, Guangzhou, Pudong and Suzhou.

So if you're looking to take your career to the next level, visit www.michaelpage.com.hk