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Executive Assistant, Claims (Personal Lines)MSIG Insurance (Hong Kong) Limited
Executive Assistant, Claims (Personal Lines)MSIG Insurance (Hong Kong) Limited
Job Highlights
  • Settle and handle claims
  • Fresh graduates are welcomed
  • Double pay, 5-days work, medical, training subsidy
Job Description

Key Responsibilities:

  • Settle and handle Personal Line insurance claims effectively and efficiently in accordance with company philosophy/strategies and policy terms
  • Set and monitor reserve adequately and timely and ensure the authority levels laid down are complied with
  • Comply with claims instructions, provide quality work and adhere to authority limits and procedures in the process of claims handling
  • Support manager to establish service standards and implement initiatives to improve operation efficiency and performance standards
  • Provide quality and professional claims service to customers
  • Assist Manager in the preparation of management reports and actively drive, run and support projects for the improvement of operation efficiency and service quality



  • Degree holder, preferably with progress in professional insurance examinations
  • Preferably with 1-year of work experience
  • Experience in customer service/general insurance/claims would be an advantage
  • Well-organized, self-motivated and result-oriented
  • Excellent customer service skill  
  • Good command of written and spoken English and Chinese
  • Fresh graduates will also be considered 


Interested parties please send full resume with current and expected salary by clicking the "APPLY NOW" button.

Personal data collected will be used for recruitment purpose only and all applications will be treated in strict confidence. Unsuccessful applications will be destroyed after 12 months.

Additional Information
Career Level
Entry Level
Years of Experience
Employment Type
Full Time, Permanent
Double pay, Education allowance, Five-day work week, Life insurance, Medical insurance, Performance bonus
Company details

Headquartered in Japan, MSIG is a long-established global insurer with 14,000 dedicated employees. We are a non-life insurer with the largest insurance network in Asia, operating through an international framework of over 40 countries and regions. Our affiliation with Hong Kong alone stretches back over 150 years.

We go above and beyond the call of duty in every aspect of our operation, and we are taking this mandate to develop our people into world class insurance professionals of the highest calibre. Today, we are inviting applications from talented individuals who share our passion for excellence. The opportunity is here for you to excel yourself and expand your potential to the best of your limit.