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Field IT Support - Systems Operation SectionMizuho Bank, Ltd
Field IT Support - Systems Operation SectionMizuho Bank, Ltd

Job Highlights

  • Higher Diploma or Associate Degree
  • Minimum 4 years' experience in IT field
  • Perform IT hardware and software installation

Job Description

Company Overview

Mizuho Bank, Limited has a long-term commitment to the Hong Kong market.   With a strong global connection and a workforce of over 600 staff in Hong Kong, Mizuho Bank, Limited, is able to help corporations in Hong Kong to expand their business worldwide.   Our clients comprise Japanese and non-Japanese corporations including PRC related ones, financial institutions, government and quasi-government organizations, etc.  We provide a full spectrum of corporate banking services to our customers including syndication loans, treasury, transaction banking, financial advisory, project finance, merger and acquisition, leveraged finance, structured finance, etc.


Why Mizuho

At Mizuho, we provide the stability of an international industry leader with the career trajectory of a growing business. Our steady, strategic growth gives our people at all levels rewarding degrees of responsibility and a richer work experience than a boutique firm or an established giant could offer alone.

It’s the local expertise of our employees that makes our global network so powerful. By collaborating with colleagues and clients who have your same ambition and drive, you can amplify your sphere of influence and base of knowledge as part of one of the largest—and growing—banks in the world.


About the Team

Systems Operation Section (SOP) is responsible for System Daily Operations for both head Office Systems and local EUC systems. Some other IT support includes hardware, software installation and maintenance as well as Field support to the business users. In addition, the team is also responsible for promotion and implementation of IT solution projects.


Role requirements

  • Perform IT hardware and software installation and routine maintenance
  • Provide 1st tier IT technical support for internal business users
  • Setup and configure Laptop, Tablet & Smartphone for business trip or mobile users
  • Inventory control of IT equipment such as PC, Monitor, Printer, etc.

Essential Functions

  • Produce helpdesk support report in daily and monthly basis
  • Make recommendation to improve users’ reported IT problem
  • Prepare hardware installation report
  • Maintain IT equipment inventory whenever there is any movement


  • We are looking for an individual who has mind-set to make improvements for higher productivity and performance;
  • Continuously acquiring necessary knowledge through day to day work and training, the individual should learn to work independently or in a team;
  • The individual respects for and commits to high standards of business conduct and integrity in conducting operations, reporting and etc.

Work experience, education and skills

  • Higher Diploma or Associate Degree in computer science or IT or related discipline;
  • Minimum 4 years' experience in IT field; have working experience in Bank or financial institution will be an advantage;
  • Familiar with PC hardware installation skills and commercial office use standard software knowledge;
  • Proficiency in English and Cantonese.



Please indicate your current and expected salary on CV for the application.


Mizuho Bank, Limited

Mizuho Bank Limited is an integral part of the Japan-based Mizuho Financial Group, Inc. (NYSE: MFG). The Mizuho group is a global financial services leader with offices in nearly 40 countries, approximately 60,000 employees, and assets of more than USD 1.8 trillion. Mizuho provides expertise in retail banking, corporate finance, investment banking, asset management, capital markets, and sales and trading, to help businesses develop and find new opportunities for growth. To learn more:


Personal data collected will be kept in strict confidence, and will be used for recruitment purpose only.

Additional Information

Career Level
Not Specified
Not Specified
Years of Experience
Not Specified
Employment Type
Full Time, Permanent

Additional Company Information

Benefits & Others
Dental insurance, Five-day work week, Life insurance, Medical insurance, Overtime pay, Performance bonus

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