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Field Researcher – Full Time, HK DisneylandHong Kong Disneyland
Field Researcher – Full Time, HK DisneylandHong Kong Disneyland

Job Highlights

  • Conduct interviews with guests and collect data
  • Previous experience in customer service / field
  • Matriculated/ DSE, Tertiary educated preferred

Job Description

5-day week at Hong Kong Disneyland Resort:

When operational and business needs allow, our full time Cast Members / employees will be scheduled two days off per week.

Hong Kong Disneyland delivers world-class service and lifetime memories for our Guests. As a Cast Member, you will be an important part of the Disney Show. Working at Hong Kong Disneyland offers you the opportunity to participate in comprehensive training and experience excellent career development opportunities. Interested in a career with a difference? Join us now!

Responsibilities:

  • Conduct interviews with guests and collect data for all in-park research studies at outdoor areas
  • Interact with guests on a daily basis and provide assistance if necessary

Basic Qualifications:

  • Education qualification: Matriculated/ DSE, Tertiary educated preferred
  • No working experience is needed
  • Previous experience in customer service / field or telephone interview preferred
  • Ability to conduct an interview to collect response in a logical manner
  • Good communication and interpersonal skills
  • Fluent in English, Cantonese and Putonghua
  • Both morning and afternoon shifts and outdoor work required. Typically 9 hours per shift, subject to operational requirement
  • Immediately available is preferred

Preferred Qualifications:

The following qualifications are preferred, but not necessary:

  • Previous work experience in customer service / field or telephone interview preferred

Preferred Education

The following qualifications are preferred, but not necessary:

  • Tertiary education qualification from Hotel, Hospitality, Tourism Management, or related courses

About Hong Kong Disneyland Resort:

Since Hong Kong Disneyland Resort opened in 2005, it has entertained millions of guests from Hong Kong, mainland China, Southeast Asia and farther abroad. As the first Disney resort in China, it features award-winning, first-of-its-kind entertainment offerings and guest services specially-designed for an international guest base, all brought to life by the resort’s multilingual cast members.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Hongkong International Theme Parks Limited, which is part of a business segment we call Hong Kong Disneyland Resort.

We offer an exceptional benefits package and the opportunity to work in a challenging and stimulating environment. Please submit resume to us by clicking the  APPLY NOW  button and filling the on-line application form.

Additional Information

Career Level
Entry Level
Qualification
Matriculated
Years of Experience
Not Specified
Employment Type
Full Time

Company Overview

Career with a Difference

Hong Kong Disneyland delivers world-class service and lifetime memories for our Guests. As a Cast Member, you will be an important part of the Disney Show. Working at Hong Kong Disneyland offers you the opportunity to participate in comprehensive training and experience excellent career development opportunities.

Interested in a career with a difference? Join us now!

Hong Kong Disneyland is an Equal Opportunity Employer. All applications received will be treated in strict confidential and be used exclusively for employment purpose only. If you are not contacted within four weeks of submitting your resume, your application will be retained up to 2 years and be considered for other appropriate positions within this period. We will of course treat as confidential all personal data which we obtain from you. Such personal data will be used for all purposes relating to your application for employment with us. It may be necessary from time to time for certain information about you to be disclosed to our other offices, or to agents or third parties, for purposes relating directly or indirectly to your application for employment with us. Such data may, if required, be sent to parties outside Hong Kong.

Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold your personal data and, if we do, to obtain a copy of the data and to correct any of the data that is inaccurate. Requests for access to and correction of your personal data should be addressed in sending email to [email protected]

Additional Company Information

Industry
Benefits & Others
Dental insurance, Education allowance, Five-day work week, Life insurance, Medical insurance, Performance bonus

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