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Field Service EngineerCantel Medical (Hong Kong) Limited
  • Aberdeen
  • Salary negotiable
  • Posted on 25 Mar 2019
Field Service EngineerCantel Medical (Hong Kong) Limited
Job Highlights
  • Experience in Medical Industry
  • Degree Holder
  • Attractive Remuneration Package
Job Description

Perform equipment installation, service and repair for all ranges of Cantel Medivators equipments, including, but not limited to Medivators, Mar-Cor, Procedure Room Products and Renal System, within Hong Kong. Provide user trainings and troubleshooting support, etc., in the Hong Kong as required.  Report to the National Sales Manager in field and technical service support, manage spare parts inventory and documentation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Ensure the service plans are executed on schedule               
  • Provide in-service sessions and product demonstrations to customers
  • Interface with customers to provide quality product support
  • Handle and file product complaints according to procedures
  • Maintain maintenance and troubleshooting records accordingly
  • Assist spare parts inventory management for various products
  • Manage and maintain equipment database through accurate documentations
  • Ensure a superior level of customer satisfaction
  • Travel within Hong Kong as assigned
  • Perform other duties as assigned by company

 KNOWLEDGE, SKILLS, AND ABILITY REQUIRED FOR POSITION:

Degree holder in Biomedical Electronics, Mechanical Engineering or related major is required. 2-3 years of hands-on technical service experience with medical and laboratories equipment is preferred. Good command of spoken and written in Chinese and English.  Responsible, well-organized and a good team player with a “can do” attitude. Previous experience in conducting training programs for technicians and nurses is a plus.

Must be able to operate a computer, have a basic understanding of Windows, as well as proficient in Microsoft Office software packages, such as Word, Excel, and PowerPoint. Knowledgeable in networking AutoCAD is highly preferable.

TO APPLY:

Please send full resume with current and expected salary by clicking the "Apply Now" button.

Additional Information
Career Level
Not Specified
Qualification
Degree
Years of Experience
Not Specified
Employment Type
Full Time, Permanent
Benefits
Dental insurance, Five-day work week, Life insurance, Medical insurance, Performance bonus, Transportation allowance
Company details

Cantel (NYSE: CMD) is a leading global company dedicated to delivering innovative infection prevention products and services for patients, caregivers, and other healthcare providers which improve outcomes, enhance safety and help save lives. Our products include specialized medical device reprocessing systems for endoscopy and renal dialysis, advanced water purification equipment, sterilants, disinfectants and cleaners, sterility assurance monitoring products for hospitals and dental clinics, disposable infection control products primarily for dental and GI endoscopy markets, dialysate concentrates, hollow fiber membrane filtration and separation products. Additionally, we provide technical service for our products. For further information, visit the Cantel website at www.cantelmedical.com.