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Global Markets Operations ManagerHang Seng Bank Ltd
  • Not Specified
  • Salary provided
  • Posted on 14 Mar 2019
Global Markets Operations ManagerHang Seng Bank Ltd
Job Highlights
  • University degree in a related discipline
  • Minimum of eight years' banking experience
  • Proficiency in both English and Chinese
Job Description

Global Banking & Markets - Global Markets Operations

Hang Seng's Operations is a team of experienced banking operations professionals who strive for delivering time-to-market, efficient and world-class processing services to customers, corporations, financial institutions and internal units.

Should you join our Operations unit, you will focus on delivering excellent services through teaming up with fellow colleagues, business partners and Group Services Centers. You will work closely with our branch staff, relationship managers, product owners and IT teams. You will be developed with skills and mindset for process ownership, quality and risk management, high performance coaching, adaptive operating model and effective cost management.

We are currently seeking a high caliber professional to join our department as Global Markets Operations Manager.


Principal responsibilities

  • Drive process and service for fixed income and derivatives or collateral and liquidity operation in Global Markets (GM)
  • Assist the team manager to provide back office support to global markets business and coordinating with relevant parties to ensure all services pledged are met
  • Design and implement operational procedures complied with internal guidelines and relevant regulatory requirements
  • Participate in the development, testing and implementation of relevant investment product launch and system enhancements
  • Provide Subject Matter Expert (SME) support to Line of Business (LoB)



  • University degree in a related discipline or other relevant qualifications
  • Minimum of eight years' banking experience preferably in GM products, with sound knowledge of fixed income and derivatives products or collateral and liquidity operation
  • Understanding of the non-centrally cleared OTC Derivatives and their related requirements
  • Attentiveness to details and self-motivated with the ability to work independently and under pressure
  • Proficiency in both English and Chinese,  fluency in Putonghua an advantage
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

(Candidates with less experience will be considered for the position of Global Markets Operations Associate.)


All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

Additional Information
Career Level
Years of Experience
8 years
Employment Type
Full Time, Permanent
Company details

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.