SEEK Asia Style Guide

Group IT OfficerUKF (Holdings) Limited
  • Wan Chai
  • Salary provided
  • Posted on 15 Nov 2019
Group IT OfficerUKF (Holdings) Limited

Job Highlights

  • System, Network, Servers, Hardware, Software
  • Desktop, Laptop, Mobile (Window & Mac)
  • At least 3 years IT support experience

Job Description

Responsibilities

  • Providing support via phone, chat, email, and ticketing.
  • Troubleshooting and resolving technical issues with Windows and Mac about IT system, network, hardware & software
  • Supporting Microsoft Office, VPN, SharePoint, User Client Hardware, Mobile devices, user accounts and permissions.
  • Using remote administration tools to resolve issues on desktops, laptops, and printers.
  • Ensuring proper documentation, notification, tracking, and follow up of all incidents.
  • Implement hardware and system software changes
  • Solving IT problems for internal end users or escalate problem to appropriate level support parties.
  • Responsible for Data Backup & Restore, Inventory management and software license renewal
  • Support focus on Windows or Linux or Virtualization and ensure System & daily operation smooth
  • To perform any other IT related assignments. Assist in ad hoc projects as assigned.

 

Requirements:

  • Diploma or above in IT related disciplines
  • 3-5 years IT working experience in a sizeable firm
  • Excellent interpersonal and customer service skill
  • Basic Networking knowledge
  • Excellent communication skills in English, Putonghua and Cantonese (spoken & written)
  • Strong sense of responsibility, well organized, self-motivation, good team player and able to work independently under pressure
  • Can do attitude and willing to learn
  • Immediate availability is highly preferred

Additional Information

Career Level
Entry Level
Qualification
Non-Degree Tertiary
Years of Experience
3 years
Employment Type
Full Time, Permanent

Company Overview

 "UKF (Holdings) Limited ("the Group"), is listed on the Main Board (Stock Code: 1468) of the Stock Exchange of Hong Kong. The Group is engaged in the farming, trading and broking of fur skins of mink and fox.  With its recent establishment of a licensed money lending company and the acquisition of a licensed securities company in Hong Kong, the Group is expanding into the dynamic and fast growing financial services business."

Additional Company Information

Benefits & Others
Dental insurance, Five-day work week, Medical insurance, Performance bonus