SEEK Asia Style Guide

Guest Experience Guide (Full Time / Part Time)Sandbox VR Limited
Guest Experience Guide (Full Time / Part Time)Sandbox VR Limited

Job Highlights

  • International VR company
  • Pleasant working environment & 5 mins to MTR
  • Customer oriented and friendly

Job Description

We’re Sandbox VR, and we’re the most advanced virtual reality experience in the world. Inside our rooms, we take you on thrilling adventures and transform you into new characters. Our experience is like the movies, except you’re actually with your friends inside the movie.

Since we launched in Hong Kong in 2017, we’re now live in 6 locations and 4 countries around the world (we’re the #1 Activity in Hong Kong and Singapore on TripAdvisor), and we’re quickly expanding.

 

 

Job Description:  

 

  • Provide quality customer service to our guests (face to face / phone calls) 
  • Have good knowledge of our products in order to present it to our guests 
  • Provide presentation and walk through on our VR experience
  • Maintain visual standards  
  • Troubleshooting on technical issues
  • Performing other ad hoc duties when required

 

 

 

Requirements :

 

  • Form 5 or above 
  • At least 1 years work experience in customer service industry preferred 
  • Good command of spoken Cantonese, English, and Mandarin 
  • Strong customer-oriented mindset with excellent communication and interpersonal skills 
  • Passion for technology and gaming 
  • Willing to work on shifts and weekends

 

Additional Information

Career Level
Not Specified
Qualification
School Certificate
Years of Experience
1 year
Employment Type
Full Time, Part Time

Company Overview

Who are we?
 
We’re Sandbox VR, and we’re the most advanced virtual reality experience in the world. Inside our rooms, we take you on thrilling adventures and transform you into new characters. Our experience is like the movies, except you’re actually with your friends inside the movie.
 
Our team is comprised of successful start-up veterans with deep experience in VR, gaming, technology and hospitality. We're funded by leading global tech investors including Andreessen Horowitz and Alibaba.
 
Since we launched in 2017, we’re now live in 6 locations and 4 countries around the world (4.5 stars on Yelp, and the #1 Activity in Hong Kong and Singapore on TripAdvisor), and we’re quickly expanding.

Additional Company Information

Benefits & Others
Five-day work week, Medical insurance