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Guest Service Centre Agent (Telephone Service) 5-day work per week Holiday Inn-Golden Mile Hong Kong
Guest Service Centre Agent (Telephone Service) 5-day work per week Holiday Inn-Golden Mile Hong Kong
Job Highlights
  • 5-day work per week
  • -
  • -
Job Description



  • Responsible all incoming calls
  • Answering guests' enquiry and complaints
  • Handling wake up calls
  • Perform other duties as assigned by director Supervisor / Department Head 


  • Holding certificate in hospitality / hotel management or related disciplines
  • Minimum 1 year of relevant work experience in similar role
  • Excellent command of written and spoken Cantonese, English and Putonghua
  • Able to work independently and under pressure
  • Willing to work on shifts
  • Fresh graduate also are welcomed


Additional Information
Career Level
Entry Level
Non-Degree Tertiary
Years of Experience
2 years
Employment Type
Full Time, Permanent
Dental insurance, Education allowance, Five-day work week, Life insurance, Medical insurance, Performance bonus
Company details

Room to be yourself 盡炫自我

Holiday Inn® hotels look for people who are genuine, friendly, thoughtful and resourceful. People who care enough to go the extra mile to give our guests a great experience.

Nestled in the very heart of Kowloon’s bustling city centre, the Holiday Inn Golden Mile Hong Kong offers business and leisure travellers a vibrant location, contemporary conveniences, and all the luxuries of home while away.  

So why not work somewhere that gives you the freedom to be yourself? Fax your resume to hotel direct 2311-7631 or call 2315-1017 directly for interview! Get in touch and tell us how you could bring your passion and your individual skills to IHG.
不如加入我們,在工作中“盡炫自我", 並請將您的個人履歷傳真至 2311-7631 或致電2315 -1017面約見工。

In return, we’ll give you a competitive salary and benefits package, hotel discounts worldwide and opportunities to learn new skills and grow your career. You’ll join a great team that makes work fun, so you will feel motivated to come to work every day. Most importantly, we’ll give you Room to be yourself.


And because the Holiday Inn brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5,000 hotels in over 100 countries around the world. 


To find out more about us, please visit 如閣下想獲知更多職位申請,請瀏覽 

To connect with us, please click 如閣下想在線連接我們, 請點擊:
LinkedIn領英@InterContinental Hotels Group

[email protected]洲際酒店集團工作機會(香港及澳門區)


Holiday Inn Golden Mile Hong Kong is an equal opportunity employer.  All applications will be treated in strict confidence and only be used for recruitment related purpose, if candidates who have not been invited for an interview within six weeks may consider their applications unsuccessful.

香港金域假日酒店為平等機會僱主,歡迎所有合資格人士申請該職位。所有求職者之資料只作招聘用途並絕對保密,若求職者於6星期內並未獲本公司接見, 則代表是次申請並不成功。我們將保存申請者之個人資料12個月。