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Guest Service Officer (Ref:190000C3)MTR Corporation Limited
Guest Service Officer (Ref:190000C3)MTR Corporation Limited
Job Highlights
  • Deliver upmarket hotel-like services to tenants
  • Visit tenants regularly to solicit views
  • Minimum of 2 years’ experience
Job Description



  • Deliver upmarket hotel-like services to tenants and visitors of Grade A office building with provision of one-stop service at the concierge
  • Visit tenants regularly to solicit views for continuous enhancements in customer services


  • Grade E / Level 2 / “Attained” or above in 5 subjects of HKCEE / HKDSE or equivalent, including English and Chinese Languages
  • A minimum of 2 years’ experience, preferably gained in hospitality / property industry
  • Good command of both written and spoken English and Chinese, preferably with proficiency in other languages
  • Pleasant personality with excellent interpersonal and customer services skills
  • Hands-on experience in various software applications


  • Required to wear uniform and perform shift duties on irregular patterns of hours

You are invited to apply online via or send in your CV stating the position (with reference number) you are applying for by mail to Human Resource Management Department, MTR Corporation, G.P.O. Box 9916, Hong Kong on or before 9 May 2019.
For other job openings, please visit MTR Corporation's website for more details.
All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 6 months for future recruitment purpose and will then be destroyed.

Additional Information
Career Level
Entry Level
Non-Degree Tertiary
Years of Experience
2 years
Employment Type
Full Time
Company details

As a growing multinational company, the MTR Corporation strives to connect communities through our railway network, property projects, various commercial activities and investment projects. Riding on our expertise and experience, we continue to grow outside of Hong Kong. Join us in building your career in our dynamic businesses.