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Guest Services Officer 客戶服務部主管 (Shopping Mall / $18-22K )RecruitFirst Limited
Guest Services Officer 客戶服務部主管 (Shopping Mall / $18-22K )RecruitFirst Limited

Job Highlights

  • Customer Service Supervisor
  • Shopping mall

Job Description

Our client is a leading property investment, management and development company in Hong Kong, with a portfolio of more than 4 million square feet of high-quality office, retail and residential properties.  With our client, you will join a dynamic team of property professionals committed to the highest industry standards. You will also have the opportunity to develop the skills needed to advance your career.




Job Duties

  • Ensure the smooth day-to-day operation of the Concierge Counter to deliver first class services
  • Motivate and monitor subordinates to ensure smooth execution of daily operations
  • Handle customer complaints and feedback where appropriated
  • Conduct briefings and training to front-line staff and reinforce the operation


  • Diploma holder 2 years at supervisory level
  • Good negotiation, communication, interpersonal and organization skills with strong leadership
  • Fluency in spoken and written English, Cantonese and competent in spoken Mandarin
  • Proficiency in MS Office (Excel, Word, Powerpoint and outlook)
  • Willing to work on shift (5 days/week)



  • Double pay
  • Year-end bonus
  • Entitled to PH (17 days/year)
  • Medical / Dental Coverage
  • Meal allowance


Interested parties please click "Apply Now" or contact 3990 0362 Hayley Feng for more details.

Additional Information

Career Level
Not Specified
Not Specified
Years of Experience
Not Specified
Employment Type
Full Time, Permanent

Company Overview

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Information & Telecommunication sectors.

 Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.


Additional Company Information

Benefits & Others
Dental insurance, Double pay, Five-day work week, Medical insurance, Performance bonus