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Guest Services OfficerShun Tak Club Management Services Limited
  • Sheung Wan
  • HK$14,000 - 20,000 /month
  • Posted on 15 Nov 2019
Guest Services OfficerShun Tak Club Management Services Limited

Job Highlights

  • Provide greetings & assistant to members and guest
  • Provide one-stop comprehensive & quality services
  • Diploma or above in Hotel Management

Job Description

Job Responsibilities

  • Provide proper greetings and assistant to both members and guests physically at the Club and also on all telephone enquiries;
  • Provide one-stop comprehensive and quality services to members and guests in a professional manner;
  • Responsible for services reservation and facilities booking arrangement;
  • Ensure all interactions and enquiries are handled;
  • Build up rapport with members and potential clients;
  • Assist Membership and F&B Departments in handling all banquets and events enquiries and appropriately for the closing of the banquet business;
  • Assist in recording any ad hoc or emergency incidents for Facility and Administration departments and remind and follow up with them appropriately.



  • Diploma or above in Hotel Management or related discipline;
  • Internship or part-time experience gained from club or hotel will be an added advantage;
  • Knowledge in Chinese/Western cuisine and banquet operation;
  • Good interpersonal and communication skills;
  • Good command of both spoken Chinese (Cantonese and Mandarin) and English;
  • Presentable, Service oriented, outgoing, independent and able to perform multi-tasks.
  • Candidate with more experience will be considered as Senior Guest Services Officer. 



  • Medical Benefits
  • Duty Meal
  • Annual Leave 12 - 14 days
  • 6 Rest Days per Month
  • Statutory Holiday


We offer long-term career prospect and competitive remuneration package to the appointed candidate. Please apply in confidence with your detailed resume stating your current and expected salary to Human Resources Department by "Apply Now".


The information supplied by the applicants will be used in accordance with the Personal Data (Privacy) Policy of Shun Tak Group (a copy of which will be provided upon request). Only shortlisted candidates will be notified.

Additional Information

Career Level
Non-Degree Tertiary
Years of Experience
Employment Type
Full Time, Permanent

Company Overview

Artyzen Club is an urban, lifestyle-driven private membership Club with extensive urban recreation facilities, dedicated to bringing together a group of business and social communities in the city. Operated by Shun Tak Club Management Services Limited, a subsidiary of Hong Kong-listed conglomerate Shun Tak Holdings, Artyzen Club provides a well-appointed environment with business and recreational activities for members and their families.

For more details, please visit

We are now inviting applications for the following position:

Additional Company Information

Benefits & Others
Life insurance, Medical insurance, Performance bonus

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