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Head of Banking Operation Process and Control Conners Consulting Limited
Head of Banking Operation Process and Control Conners Consulting Limited

Job Highlights

  • Lead the process & control
  • Banking operations design and development
  • Attractive Package

Job Description

Our client, a well-known bank in Hong Kong, is looking for a high caliber to join the group.


  • Oversee and lead the process & control function to formulate and implement sound operations policies, procedures and systems for Banking in alignment with the business objectives initiated by various units, with due consideration for striking a balance among efficiency, flexibility, control and customer service.
  • Drive the strategic process revamp/re-engineering projects/initiatives from process & control perspective
  • Design and implement adequate controls to ensure compliance with new or revised regulatory requirements.
  • Ensure operational risks of new products / services are adequately addressed and proper internal controls are in place.
  • Provide advice and guidance to branches, business units and processing units on issues related to operation policies, procedures, systems and control.
  • Provide guidance and coaching to subordinates to ensure that they are competent to perform the jobs.
  • Establish controls, monitor and ensure compliance with AML Policy and relevant procedures and guidelines issued by Compliance Department.
  • Develop procedures and manual for the department/group to get better implementation on AML Policy and the relevant procedures and guidelines when necessary.
  • Identify possible weaknesses in operations controls process officially and effectiveness issue and notify related key stakeholders.     


  • Degree holder
  • Minimum 15 years’ experience in in retail banking/commercial banking operations design and development including 8 years in management level; considerable years of diverse experience and a variety of skills related to managing change, business or operations and people.
  • Sound knowledge of banking practices, procedures, methods and systems, risk and control as well as regulatory requirements and competitors’ developments
  • Excellent people management, interpersonal and communication skills.
  • Proficiency in Microsoft Excel, Word and Power Point.
  • Excellent command of written and spoken English and Chinese (including Putonghua)


To apply, please send your detailed resume or contact Carmen at 3955 1358 for a confidential discussion.

Only shortlisted candidates will be notified.

Applicants who are not contacted within two weeks may consider their applications unsuccessful.

All data collected will be used for recruitment purpose only & will be used strictly confidential.


Conners Consulting Limited 2005 Kai Tak Commercial Building 317 Des Voeux Road Central Hong Kong

Tel: (852) 3996 8090       Website:

Additional Information

Career Level
Years of Experience
10 years
Employment Type
Full Time, Permanent

Company Overview

About Conners

Found in 2011 by a group of professionals with wide range of networks and extensive experience in the field. We are focus on searching talent for Banking, Finance & Insurance clients in the region. We are operating by a team of sector experts to providing clients with high quality professional recruitment services. We source and select the best talent for our clients, build up trust and match most suitable job for candidates, create long term relationship with both of our clients and candidates.


Additional Company Information

Benefits & Others
Life insurance, Medical insurance, Performance bonus