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Head of Solution Delivery, Chief Technology OfficeAXA Hong Kong
Head of Solution Delivery, Chief Technology OfficeAXA Hong Kong
Job Highlights
  • technology
  • IT Projects
  • Solution Delivery
Job Description

This position is responsible for providing leadership on applications and support of ongoing project initiatives for the Organisation. This role is instrumental in managing and executing integrated internal and vendor technology solutions and proposing strategic roadmaps. Leads the IT project managers team and acts as a key business partner for the technical delivery of projects for the Organisation. Provides strategy, technology leadership and managing project execution.

Support and coach your team using your technical knowledge and experience to drive best practice and ensure capability is optimised.


  • Experienced solution delivery leader with a focus on innovation and creativity
  • Direct complex projects affecting multiple functions or businesses
  • Serve as a dedicated resource working directly with senior division leaders and staff to support the solution delivery.
  • Partner with the business units; understand the strategy and driver to make sure that solutions meet the requirements.
  • Build strong relationships to enhance collaboration between the Solution Delivery team and divisional staff
  • Engage people and develop them through team work and a high level of participation
  • Assess change readiness and prepare plans for helping stakeholders through change
  • Drive for high quality, actionable results

Solution Delivery:

  • Anticipate and collaborate in proposing technology capabilities in support of the business strategic roadmaps. Creates the supporting technology strategy.
  • Provide assistance with evaluating business projects and proposing and sizing the related technology builds and integrations.
  • Direct the execution of technology solutions that deliver client value and lasting business impact, including delivering the benefits outlined in the business case.
  • Ensure that development is highly strategic and focuses on maintaining the reliability and functionality essential to internal/external stakeholders.
  • Counsel on design and architecture, internal development or outsourcing and overall life cycle and implementation activities for a wide range of applications and services.
  • Create transparency into the PMO and ongoing production support capital and operating expenses and budgets.
  • Adopt and executes standards as established through business and enterprise architecture.
  • Drive delivery of new technology initiatives through combination of outsourced software implementation and internal services integration and/or development.
  • Direct and coordinates the delivery of multiple projects from idea to implementation.
  • Proactively leads the team and vendors to deliver high quality products with minimal defects.
  • Partner with the PMO to contribute best practices and transform the organisations software development capabilities.
  • Oversee the development and deployment of IT project delivery methodology and templates based upon best practise for both IT BA and Technical.
  • Oversee the development of the IT plans and budgets in relation to project delivery, ensuring transparency.

Financial Management:

  • Partner with Finance to develop and track project metrics
  • Monitor performance and improvement in key metrics
  • Deliver operational improvement and financial benefits to meet or exceed annual targets


  • Typically require a tertiary qualification in an IT discipline or related field
  • Minimum of 7-10 years of proven IT leadership and software delivery experience in the financial services industry
  • Deep understanding of the Solution Delivery landscape, including delivery methodologies of Agile and SDLC
  • Ability to make insightful, successful decisions
  • Competent delivering results through ownership & drive
  • Proven ability to lead, motivate and develop a team
  • Exposure to transformational change within a business
  • The ability to think creatively and ensure solutions meet stakeholder needs and are fit for purpose.
  • Experience developing digital solutions across mobile, web and tablet
  • The ability to manage multiple tasks, work to tight deadlines and monitor team members' targets and KPIs
  • Proficient in MS Office products (Word, Excel, PowerPoint, Visio)
  • Ability to lead the work of others
  • Strong communication skills, both verbal and written
  • Strong presentation skills
  • Demonstrated ability to create strong working relationships with others
  • Ability to gather, synthesise and analyse data and draw logical conclusions
  • Strong project management experience
  • Well organised and results-driven individual
  • Ability to influence senior stakeholders
Additional Information
Career Level
Years of Experience
10 years
Employment Type
Full Time, Permanent
Company details
AXA Hong Kong, a member of the AXA Group, prides itself of serving over 1 million customers in Hong Kong and Macau. Besides being one of the largest health protection providers in Hong Kong, it is also the number 1 General Insurance provider1 and a market leader in motor insurance.

AXA Hong Kong is committed to helping its customers achieve stability and prosperity through providing a comprehensive range of life, health, property and casualty protection, as well as wealth management and retirement solutions.
We believe it is our inherent responsibility to support the communities we operate in, hence creating a sustainable business via constant and considerable contribution in the dimensions of health, environment and the community.

AXA is an equal opportunity employer. We are committed to promote Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximize their personal potential.

1Based on 2013 Office of the Commissioner of Insurance market share statistics