Randstad Hong Kong Limited

Head, VIP / HNWI Relationship (Retail, Hospitality, Bank) $85K

Randstad Hong Kong Limited
HK$70,000 - HK$90,000 /month
Posted on 10-Apr-21

Head, VIP / HNWI Relationship (Retail, Hospitality, Bank) $85K

Randstad Hong Kong Limited

Job Highlights

  • VIP client development and engagement
  • CRM and loyalty marketing
  • Promotional events and partnership

Job Description

Head of VVIP / HNWI Relationship

Our client is a renowned premium loyalty programme in Hong Kong, targeting VVIP / (ultra) high-net-worth individuals. They are looking for a team head to lead their dynamic relationship management team.


  • Develop and manage Customer Relationship Management and clienteling strategies for HNWI
  • Develop and manage HNWI engagement plans at the retail level
  • Organize and manage retail or in-store promotional activities and exclusive client events
  • Develop and execute client communications plans across different channels


  • Degree holder of Business Management, Marketing, Communications, Public Relations, etc.
  • 10+ year of experience in CRM, retail operations, marketing or communications in Luxury Retail brands, Hospitality or Banking and Finance industry
  • Excellent interpersonal skills
  • Excellent communications in English and Chinese

Interested candidates, please send your updated resume to Scarlett Chan at [email protected]

Additional Information

Career Level
Years of Experience
10 years
Job Type
Full Time, Permanent

Company Overview

Randstad is a global leader in the HR services industry, with Asia-Pacific operations in Singapore, Malaysia, Hong Kong, China, Australia and New Zealand. Our Hong Kong operations has been supporting people and organisations in realising their true potential, helping find the best permanent and contracting talent in accounting & finance, banking & financial services, business support, construction & property, engineering, human resources, technologies, sales, marketing & communications and supply chain & procurement.

Human connection is at the heart of our business. Our personal approach, supported by state-of-the-art technology, is what sets us apart in the world of work. We express this with a new brand promise: Human Forward.

Additional Company Information

Human Resources Management/Consultancy