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A HK based Conglomerate

We are looking for an entry-level, energetic, IT professional to provide technical support on desktop hardware and software for our client, who is a well-known Hong Kong based conglomerate with business in retail, entertainment, real estate, securities, and so on. The successful candidate will work full-time on our client's site.

Helpdesk and User Support (entry-level)

17-Apr-18

jobsDB Ref. JHK100003006068254

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  • Job Responsibilities:

    • Provide technical support on the desktop and software running on it to the user community, and help to troubleshoot problems.
    • Procure, install, configure and relocate desktop computers, software, anti-malware technologies, telephony systems, printing and photocopy services and other peripherals.
    • Upgrade and patch desktop computers and software.
    • Keep track of an inventory of all desktop computers, terminals, peripherals and software items.

     Job Requirements:

    • Holders of a Higher Diploma in a computer-related subject and obtained the results of level 2 or better in Chinese, English and Mathematics in HKDSE (or passes in HKCEE) (will be also considered as Assistant level)
    • Holders of Microsoft Certified Solutions Expert (MCSE) or other Microsoft certified qualifications are preferred
    • Minimum 1 years‘ experience in a desktop support position with a global company
    • Basic Knowledgeable and skilled in software, hardware, LAN, Network installation, configuration and maintenance. 
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    A HK based Conglomerate

    Career Level

    Entry Level

    Yr(s) of Exp

    1 year

    Qualification

    Non-Degree Tertiary

    Industry

    Others

    Job Function

    Information Technology (IT) > Support

    Location

    Wan Chai

    Salary

    Salary provided

    Employment Type

    Full Time, Permanent

    Others

    Recent Graduate will be considered

    Benefits

    Dental insurance

    Five-day work week

    Medical insurance

    Keywords: Desktop support user support 

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