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Helpdesk Support EngineerIndustrial Bank Co., Ltd.
Helpdesk Support EngineerIndustrial Bank Co., Ltd.
Job Highlights
  • Windows/Linux operating systems
  • 5 years working experience in IT support in bank
  • Degree/Associate Degree/Diploma holder
Job Description


  • Provide technical support and troubleshooting (e.g. help desk support of PCs, printers, phones, Windows, MS Office, email, etc)
  • Execute daily IT operations
  • Develop operation procedures and manuals
  • Propose procurement of technological tools and solutions
  • Monitor performance of technology service providers
  • Coordinate with head office, clearing house and related units to implement related system to support the business development


  • Minimum 5 years working experience in IT support in banking sector
  • Degree/Associate Degree/Diploma holder in information technology or related disciplines
  • Familiar with the information technology adopted in banking industry
  • Familiar with Windows, MS Office, printers, copiers, Avaya phones, servers, storage, email systems and other hardware systems
  • Familiar with Windows/Linux operating systems
  • High proficiency in spoken and written Putonghua, English and Cantonese
  • Possess good technical skills
  • Possess project management skills, including communication and coordination
  • Dedicated to work, well conducted
  • Responsible, attentive to details, a good team player and professional


Please enclose full C.V. with present and expected salary to the Head of Human Resources, Industrial Bank Co., Ltd. Hong Kong Branch, 12/F, One IFC, 1 Harbour View Street, Central, Hong Kong or apply directly by clicking “Apply Now”.

Personal data collected will be used for recruitment purposes only. Applicants who are not contacted within 8 weeks may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed in 2 years from the date of rejecting applicants.

Additional Information
Years of Experience
5 years
Employment Type
Full Time, Permanent
Dental insurance, Education allowance, Five-day work week, Life insurance, Medical insurance, Performance bonus
Company details

Established in August 1988 and headquartered in Fuzhou, Industrial Bank is one of the first batch of joint-stock commercial banks in Mainland China. The Bank was listed on the Shanghai Stock Exchange (Stock Code 601166) in February 2007, and was ranked one of the top 50 world banks by the banker magazine in the United Kingdom. Commencing business in March 2014, Industrial Bank Hong Kong Branch adopts the business philosophy of “Dedicated Service, Together We Grow” and equips itself with professional teams and advanced management systems. As an international financial platform for the entire Group, the Branch would proactively develop corporate banking and financial markets business and provide cross-border financial solutions for the region.

To support our business development in Hong Kong, we invite high caliber and energetic candidates in the commercial banking field to join us and grow together.