SEEK Asia Style Guide

HK - GCB - Personal BankerCiti
HK - GCB - Personal BankerCiti
Job Highlights
  • Provide sales & service support to branch
  • Deliver quality services to customers
  • Retail banking services
Job Description
  • To provide sales & service support to branch and serve consolidated banking customers
  • To deliver quality services to customers and to ensure that all customers requests and enquiries are timely handled
  • To acquire new accounts through the branch walk-in customers and make referrals to Consultants/Professionals for further business development
  • To promote and cross-sell General Insurance product
  • To complete loan application, conduct TU checking, screen income proof and supporting documents on loan application
  • To assist in meeting overall branch sales and service goals

  • University graduate with at least 1 year of customer service or sales experience with retail banking
  • Good knowledge of banking products & services, operations & procedures and systems
  • Good problem solving skills
  • Proactive with good communications & interpersonal skills
  • Good command of English, Cantonese & Mandarin
  • Passed HKSI paper 1, 7, 8 and IIQE paper 1, 2, 3
Additional Information
Years of Experience
1 year
Employment Type
Full Time
Company details
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.