

Hong Kong Ticketing Event Co-ordination Officer
Hong Kong Convention and Exhibition Centre (Management) Limited
Wan Chai
jobsDB ref: JHK100003006069658
Employer Ref. HKT/HKTECO/43-18
Responsibilities:
- Takes responsibility in managing event operations regarding the ticketing matters for the routine events.
- Assists in liaising with event organisers and venues partners regarding all ticketing matters; ensures satisfaction with sufficient and clear information provided at all time.
- Assists in creating and distributing ticket sales reports to the concerned parties.
- Acts as key point of contact for the assigned event organisers and venue partners.
- Builds events into the ticketing system and arranges the public on-sale day with the event organisers, venue partners and authorised agents.
- Assists in preparing the roll out of events’ e-Newsletter or e-Flyer for the database members.
- Uploads and updates the events’ information on Hong Kong Ticketing website and social media.
- Handles all customers’ complaints tactfully and in polite manner to maintain a professional and amicable image.
- Performs other tasks as assigned by the direct supervisor or above
Requirements:
- Diploma or above in entertainment management or other related fields is preferred.
- Minimum 2 years’ experience in customer services, ticketing or other related industry is preferred.
- Good command of both written and spoken English and Chinese, Mandarin would be advantageous.
- Good customer relations and problem-solving skills.
- Able to multi-task and work under pressure.
We offer competitive salary and package for the right candidate. Interested parties are requested to send resume and expected monthly salary to:
Human Resources Department
Hong Kong Convention and Exhibition Centre
1 Expo Drive, Wanchai
Hong Kong, China
Fax: +852 2582 7034
Website: www.hkcec.com
All information collected will be treated in strict confidence and only be used for recruitment purposes.
Hong Kong Convention and Exhibition Centre (Management) Limited
(Member of NWS Holdings)
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About Hong Kong Convention and Exhibition Centre (Management) Limited
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