Hong Kong Ticketing Event Co-ordination Officer

Responsibilities:

• Takes responsibility in managing event operations regarding the ticketing matters for the routine events.
• Assists in liaising with event organisers and venues partners regarding all ticketing matters; ensures satisfaction with sufficient and clear information provided at all time.
• Assists in creating and distributing ticket sales reports to the concerned parties.
• Acts as key point of contact for the assigned event organisers and venue partners.
• Builds events into the ticketing system and arranges the public on-sale day with the event organisers, venue partners and authorised agents.
• Assists in preparing the roll out of events’ e-Newsletter or e-Flyer for the database members.
• Uploads and updates the events’ information on Hong Kong Ticketing website and social media.
• Handles all customers’ complaints tactfully and in polite manner to maintain a professional and amicable image.
• Performs other tasks as assigned by the direct supervisor or above

Requirements:

• Diploma or above in entertainment management or other related fields is preferred.
• Minimum 2 years’ experience in customer services, ticketing or other related industry is preferred.
• Good command of both written and spoken English and Chinese, Mandarin would be advantageous.
• Good customer relations and problem-solving skills.
• Able to multi-task and work under pressure.

We offer competitive salary and package for the right candidate. Interested parties are requested to send resume and expected monthly salary to:

Human Resources Department
Hong Kong Convention and Exhibition Centre
1 Expo Drive, Wanchai
Hong Kong, China
Fax: +852 2582 7034
Website: www.hkcec.com

All information collected will be treated in strict confidence and only be used for recruitment purposes.

Hong Kong Convention and Exhibition Centre (Management) Limited
(Member of NWS Holdings)